Your belongings are more than just stuff; they’re your life. Handing them over to a moving company requires a huge amount of trust. The process of finding the right team can be daunting, but it doesn’t have to be. Finding the best local movers is about identifying a company that treats your possessions with the same care you would. It’s about ensuring they are fully licensed, insured, and have a long history of happy customers. This article is your guide to vetting movers with confidence. We’ll cover the critical red flags to watch for and the essential questions to ask, ensuring you hire a trustworthy partner for one of life’s biggest transitions.
Key Takeaways
- Vet Movers Like a Pro: A trustworthy moving company is always licensed, insured, and has a solid track record. Get at least three detailed estimates to compare not just the price, but the services included, so you can find the best value without any surprises.
- Take Control of Your Moving Budget: The final price isn’t set in stone. You can significantly lower your costs by decluttering before you pack, scheduling your move during an off-peak time like a mid-week day, and packing your own boxes.
- Set Your Move Up for Success: A smooth moving day starts with clear communication. Prepare an inventory list, clearly label fragile items, and walk through the game plan with your crew when they arrive to ensure your belongings are handled exactly how you want.
What Makes a Local Moving Company the “Best”?
When you type “best local movers” into a search bar, you’re flooded with options. But what does “best” really mean? It’s not just about finding the cheapest rate. The best moving company for you is one that combines reliability, experience, and fair pricing to give you a smooth, stress-free experience. It’s a company you can trust with your most valuable possessions.
Finding that perfect match means looking beyond the price tag. You need to consider their reputation, the services they provide, and how they treat their customers. A great moving company is transparent, professional, and has a proven track record of successful moves. Think of it as hiring a partner for one of life’s biggest transitions. Taking the time to vet your options ensures you’re not just getting a truck and some muscle, but a team dedicated to making your move a success. Here are the key factors that separate the good from the best.
Look for Proper Licensing and Insurance
Before you even think about getting a quote, confirm that the company is fully licensed and insured. This is your number one protection against scams and accidents. A license proves they are a legitimate business authorized to operate, while insurance covers your belongings in case of damage or loss. Any reputable company will readily provide you with their license number and proof of insurance. Starving Students is a fully licensed and insured moving company, so you can have peace of mind knowing your move is in safe hands and your belongings are protected from start to finish.
Review Their Experience and Track Record
Experience matters. A moving company that has been around for years has handled countless moves and knows how to manage unexpected challenges. They’ve refined their processes and trained their teams to be efficient and careful. While our company was started by two students back in 1973, we’ve grown into a highly professional moving service that has helped over a million customers. A long company history is often a sign of reliability and customer satisfaction. Check online reviews and testimonials to see what past customers have to say about their experience.
Demand Transparent Pricing
No one likes surprise fees. The best moving companies provide clear, detailed, and transparent quotes. You should know exactly what you’re paying for before you sign anything. Be wary of any company that gives you a vague estimate over the phone without a thorough assessment of your home and belongings. Starving Students calculates your moving cost based on factors like the distance of the move, the total weight of your items, and any additional services you request, like packing or storage. This ensures you receive an accurate and honest price with no hidden charges.
Check the Services They Offer
Your move is unique, and your moving company should be able to accommodate your specific needs. Whether you need help with a small local move or a complex cross-country relocation, the right company will have a solution. Most reputable companies provide a menu of moving services that you can mix and match. You might just need help with the heavy lifting, or you might want a full-service team that professionally packs your entire home, transports your belongings, and even unpacks for you at your new place. Make sure the company you choose offers the flexibility to create a moving plan that works for you.
Top-Rated Local Moving Companies to Consider
Once you know what to look for, you can start vetting specific companies. Your best bet is always to get multiple quotes to compare services and pricing. To give you a head start, here are some of the most reputable and well-regarded local moving companies that consistently receive high marks from customers. Each one offers a slightly different approach, so you can find the perfect fit for your specific needs and budget.
Starving Students Movers
With a history stretching back to 1973, Starving Students Movers has built a reputation for providing incredible value. We focus on being efficient, versatile, and affordable, making us a fantastic option if you want a high-quality move without the high-end price tag. Our teams are known for being determined and quick, ensuring your belongings get where they need to go safely. We offer a full range of moving services, from local and long-distance moves to packing and storage, all designed to give you the best move at the best value.
TWO MEN AND A TRUCK
This company is widely recognized for its professionalism and transparent pricing. If you’re looking for a mover with a straightforward process, they are a solid choice. TWO MEN AND A TRUCK offers a variety of services, including local moves, packing, and even handling specialty items like pianos and safes. Customers often praise their clear communication and friendly crews, which helps take a lot of the stress out of moving day. Their commitment to customer service has made them a household name in the moving industry.
Allied Van Lines
Allied Van Lines is a major player with a vast network, making them a reliable option for moves of any size. They handle everything from packing and loading to transportation and unloading. One of their key strengths is making the quoting process simple; they encourage you to contact them for a free quote so you can understand your costs upfront. This flexibility is great for anyone trying to create a detailed moving budget and avoid any surprise fees down the road.
United Van Lines
If you want a completely hands-off moving experience, United Van Lines is a top contender. They specialize in full-service moving and storage options designed to make your relocation as seamless as possible. Their comprehensive services mean you can delegate everything from packing your kitchen to setting up your furniture in the new place. United Van Lines prides itself on creating a stress-free process, making them a go-to for those who would rather let the professionals handle every last detail.
Mayflower Transit
Mayflower Transit is another industry veteran known for its extensive network and wide range of services. Whether you’re moving across town or across the country, their broad reach ensures they can handle the logistics. Mayflower offers everything from standard moving help to full-service packing and flexible storage solutions. Their long-standing reputation and versatile service offerings make them a dependable choice for almost any moving scenario, providing peace of mind that your move is in experienced hands.
How Much Should You Expect to Pay for Local Movers?
Let’s talk numbers. Budgeting for a move can feel like trying to hit a moving target, but understanding the key cost factors brings a lot of clarity. For a typical local move, you can generally expect the cost to fall somewhere between $900 and $2,400. Of course, this is just a ballpark figure, as the final price depends on how much stuff you have, how far you’re going, and the services you need. The best way to get an accurate picture is to get a detailed quote. Most reputable movers offer free estimates, allowing them to assess your specific situation and give you a personalized price. Make sure any quote you get is comprehensive so there are no surprises on moving day.
Understand Hourly vs. Flat-Fee Rates
When getting quotes, you’ll likely see two pricing models: hourly and flat-fee. Most local movers charge by the hour, meaning you pay a set rate per mover for the time it takes to complete the job. This is great for smaller, well-organized moves. A flat-fee rate is one single price for the entire move, which offers cost certainty and is often used for larger jobs. To avoid hidden fees, always ask which model a company uses and get a clear explanation of what’s included in their rate.
How Home Size Affects Cost
One of the biggest factors in your moving cost is the size of your home. More rooms and belongings mean more time, labor, and a bigger truck. To give you a clearer idea, here are some general estimates based on home size:
- Studio: Around $323 (2 movers, 3 hours)
- 1 Bedroom: Around $449 (2 movers, 4 hours)
- 2 Bedroom: Around $726 (3 movers, 5 hours)
- 3 Bedroom: Around $1,679 (4 movers, 8 hours)
These numbers show how costs can scale. A larger home has more furniture, boxes, and logistics, requiring a bigger team to get the job done efficiently.
Factor in Costs for Extra Services
A basic moving quote covers loading, transporting, and unloading. However, many people opt for additional services to make the process smoother. Professional packing services, for instance, can be a lifesaver but will add to your total cost. Other add-ons might include unpacking or handling specialty items like pianos. If you’re on a tight budget, consider a hybrid plan—pack your own boxes to save money but leave the heavy lifting to the pros. Just be upfront with your movers about which services you need to get an accurate quote.
How to Save Money When Hiring Movers
Moving doesn’t have to drain your bank account. While hiring professional movers is an investment in a stress-free experience, there are several smart ways to manage the cost without sacrificing quality. A little planning can go a long way in keeping your moving budget in check. By being strategic about when you move, what you move, and how you pack, you can significantly reduce the final bill. Here are a few tried-and-true tips to help you save money on your next move.
Move During Off-Peak Times
One of the easiest ways to save is to schedule your move when demand is low. Moving companies are busiest at the beginning and end of the month, as well as on weekends. If your timeline is flexible, booking your move on a Tuesday or Wednesday in the middle of the month can often result in a lower hourly rate. This is purely a matter of supply and demand. By choosing a less popular day, you not only save money but may also find that movers have more availability, making the booking process smoother and less rushed.
Declutter Before You Move
The less you have to move, the less you’ll pay—it’s that simple. Most moving costs are calculated based on the time it takes to load and unload the truck or the total weight of your belongings. Before you even think about packing, go through your home and decide what you really need to take with you. You can sell items on Facebook Marketplace, donate them to a local charity, or simply toss what’s no longer useful. A thorough decluttering session not only cuts down on moving costs but also gives you a fresh, clean start in your new home.
Pack Your Own Boxes
If you’re willing to roll up your sleeves, packing your own belongings can lead to big savings. While full-service movers offer the convenience of packing everything for you, this service comes at an additional cost. By handling the packing yourself, you’re only paying for the heavy lifting and transportation. You can also take a hybrid approach: pack most of your items but leave fragile or awkward pieces for the professionals. If you decide to DIY, gather sturdy boxes and follow some basic packing tips to ensure everything arrives safely.
Get and Compare Multiple Quotes
Don’t settle for the first quote you receive. To ensure you’re getting a fair price, reach out to at least three reputable moving companies for an estimate. This allows you to compare rates and services to find the best value for your specific needs. When comparing quotes, make sure you’re looking at the full picture, including hourly rates, travel fees, and any extra charges for services like packing or handling specialty items. A transparent, detailed estimate is a sign of a trustworthy company. Ready to get started? You can request a free quote to see how we can help.
What Services Do the Best Local Movers Provide?
When you hire a local moving company, you’re not just paying for muscle; you’re investing in a service. The best movers understand that every move is different and offer a flexible menu of options to fit your specific needs. While some people just need help with the heavy lifting, others want a completely hands-off experience. A top-tier company will have the resources and expertise to handle it all.
Before you book, it’s a good idea to get familiar with the range of moving services available. This way, you can decide what you want to tackle yourself and where you could use professional help. From basic transport to full-service packing and storage, knowing your options helps you build the perfect moving plan and get a more accurate quote. Let’s break down what you can typically expect.
The Basics: Loading, Transporting, and Unloading
At its core, a moving service covers the most physically demanding parts of the job. This standard package includes a team of movers arriving at your home, loading all your pre-packed boxes and furniture onto their truck, driving it to your new address, and unloading everything. This is the perfect option if you’re on a budget and don’t mind handling the packing and unpacking yourself. The movers bring the equipment—like dollies and furniture pads—and the expertise to load the truck efficiently and safely, which can prevent a lot of damage and headaches.
Full-Service Packing and Unpacking
If the thought of wrapping every dish and filling dozens of boxes fills you with dread, full-service packing is a lifesaver. With this option, the moving team handles literally everything. They’ll bring all the necessary supplies and professionally pack your entire home, from the kitchen to the closets. They can even unpack for you at your new place. While it costs more, hiring movers for their packing services saves you an incredible amount of time and ensures your belongings are properly protected for transit. It turns a weeks-long ordeal into a seamless, stress-free process.
Short-Term and Long-Term Storage
Sometimes, your moving dates don’t line up perfectly. You might need to be out of your old place before your new one is ready. This is where moving and storage solutions come in. The best local movers offer secure, climate-controlled storage options for both short-term and long-term needs. Your moving crew can load your items, transport them to a storage unit, and then deliver them to your new home when you’re ready. This integrated moving and storage service is far more convenient than coordinating with a separate storage facility.
Handling Specialty Items
Do you have a grand piano, a fragile antique armoire, or a valuable art collection? These items require more than just muscle to move safely. Reputable moving companies have trained staff who are experienced in handling high-value or oversized possessions. These specialty moves often involve custom crating, specialized equipment, and extra insurance coverage to ensure your most precious items arrive in perfect condition. Always be upfront about any specialty items you have so the company can come prepared with the right tools and team for the job.
How to Find and Research Reliable Local Movers
Finding the right moving company can feel like a huge task, but a little research goes a long way in ensuring your belongings are in good hands. Once you have a shortlist of potential movers, it’s time to do your homework. Taking these steps will help you confidently choose a company that’s reliable, professional, and a great value for your money. It’s all about asking the right questions and knowing where to look for honest answers.
Read Online Reviews
Before you even pick up the phone, see what past customers have to say. Online reviews give you a real-world look at a company’s performance, from their punctuality to how they handle fragile items. Look for patterns in the feedback. Are people consistently praising the crew’s professionalism and care? One customer mentioned, “Starving Students are our go-to company for any kind of moving… they were amazing – fast, careful, nice guys.” That’s the kind of feedback that signals a trustworthy company. You can find plenty of customer testimonials on a mover’s website, which can help you get a feel for their service quality.
Get at Least Three Estimates
Never settle for the first quote you receive. To make sure you’re getting a fair price, reach out to at least three different moving companies for an estimate. This allows you to compare not just the cost, but also the services included. One company might offer a lower hourly rate but charge extra for things like packing materials or furniture disassembly. Getting multiple quotes helps you understand the market rate and identify the best overall value for your specific needs. When you’re ready, you can contact us for a detailed, no-obligation estimate to see how we stack up.
Verify Their Credentials and Insurance
This step is non-negotiable. A legitimate moving company must be properly licensed and insured. This protects you and your belongings if something goes wrong during the move. You can ask the company for their U.S. Department of Transportation (DOT) number and check their credentials online. For example, Starving Students is a fully licensed and insured moving company, which gives our customers peace of mind. Hiring an uninsured mover might seem cheaper upfront, but it puts you at significant financial risk. Always confirm a company has the right licenses and insurance before signing any contracts.
Ask for References
While online reviews are helpful, speaking directly with a past customer can provide even deeper insight. Don’t be shy about asking a potential moving company for a few references. A reputable mover with a history of happy clients will be glad to connect you with them. Hearing someone say, “Job well done, and I will recommend Starving Students to any and all friends who have moving needs,” can give you the final bit of confidence you need to make a decision. It’s a great way to verify that the company lives up to its promises and truly values its customers.
What to Ask Before Hiring a Moving Company
Once you’ve narrowed down your list of potential movers, it’s time to ask some direct questions. Think of this as an interview—you’re hiring a team to handle your most prized possessions. Getting clear answers upfront prevents misunderstandings and ensures you’re partnering with a company that values transparency. A reputable mover will be happy to answer your questions and provide all the details you need to feel confident. Don’t be shy; a few key questions can save you a lot of stress and money down the road.
Ask About Pricing and Payment
First things first, let’s talk money. You need a crystal-clear understanding of how a company charges for its services. Ask if they offer a binding estimate, which guarantees the price won’t change, or a non-binding estimate, which is more of a ballpark figure. Inquire about their hourly rates versus flat fees and what’s included in each. Are there extra charges for things like stairs, long carries, or bulky items? It’s also smart to ask about their payment policies. Do they require a deposit? When is the final payment due, and what forms of payment do they accept? Getting these details in writing will help you compare quotes accurately and avoid any surprise costs on moving day.
Clarify Insurance and Claims
Accidents are rare, but they can happen. That’s why understanding a moving company’s insurance and liability coverage is so important. By federal law, movers must offer two types of protection: Released Value Protection and Full Value Protection. Released Value is the basic, no-cost option, but it provides minimal coverage. Full Value Protection costs more but means the mover is liable for the replacement value of any lost or damaged items. Ask your potential mover to explain both options clearly. You should also inquire about their claims process. How do you file a claim if something goes wrong, and what is the typical timeline for resolution? Knowing this beforehand provides peace of mind.
Confirm the Timeline and Schedule
Logistics are everything on moving day. Confirm the exact date and time the crew will arrive. Ask for an estimated duration for the entire move, from loading the first box to unloading the last. It’s also a good idea to discuss their policy on delays. What happens if they’re running late, or if you are? If you’re planning a long-distance move, ask for a delivery window for your belongings and how they will keep you updated on their arrival. A professional company will have a clear plan and be able to communicate it effectively, ensuring your schedule stays on track.
Review the Contract and Cancellation Policy
Before you sign anything, carefully review the entire contract, also known as the Bill of Lading. This document is your legal agreement with the moving company. Make sure all the services you discussed, the agreed-upon price, and the insurance coverage you selected are listed correctly. Pay close attention to the fine print, especially the cancellation policy. Life happens, and plans can change. You need to know if there are any fees or penalties for rescheduling or canceling your move. A trustworthy company will provide a thorough contract and give you plenty of time to review it before you commit.
Red Flags to Watch Out For
Choosing a moving company is a big decision, and while most companies are professional and reliable, it pays to be a smart consumer. Knowing the warning signs of a less-than-reputable mover can save you from a world of stress, hidden fees, and potential heartbreak. Trust your instincts—if something feels off during the vetting process, it’s probably a sign to keep looking. A great moving experience starts with finding a company that is transparent, professional, and respectful from the very first conversation.
High-Pressure Sales Tactics
A reputable moving company will provide a detailed estimate and give you adequate time to review it, compare it with other quotes, and make a decision. If a mover pressures you to sign a contract immediately, be wary. High-pressure tactics, like offering a “one-day-only” special or claiming their schedule is filling up instantly, are designed to stop you from doing more research. You should never feel rushed into a decision. A confident, professional company knows its value and will respect your need to consider your options before committing.
A Quote That’s Too Good to Be True
We all love a good deal, but an estimate that comes in drastically lower than all the others is a major red flag. Unusually low quotes can be a classic “bait-and-switch” tactic, where the company lures you in with a cheap price only to pile on hidden fees and extra charges once your belongings are on their truck. This could include unexpected costs for stairs, long carries, or packing materials you thought were included. Always get multiple quotes to get a realistic idea of the market rate for your move. A fair price from a company like Starving Students Movers reflects honest work and comprehensive service without surprises.
No Proof of License or Insurance
This is a non-negotiable. Any legitimate moving company must be licensed and insured. For moves within the same state, they need a state license; for moves across state lines, they must have a U.S. Department of Transportation (DOT) number. A reputable mover will readily provide proof of their credentials upon request. You can and should verify their information with the Federal Motor Carrier Safety Administration. Without proper licensing and insurance, you have no protection if your items are damaged, lost, or held hostage for additional payment. Don’t just take their word for it—always check for yourself.
Unprofessional Communication
Pay close attention to how a company communicates with you from the start. Are their representatives professional and knowledgeable? Do they answer your questions clearly and patiently? Red flags include companies that answer the phone with a generic “Movers” instead of a company name, use personal email addresses (like a Gmail or Yahoo account), or are difficult to get in touch with. Unprofessional communication is often a preview of the service you’ll receive on moving day. If they are disorganized or unresponsive before they have your business, things are unlikely to improve once you’ve signed a contract.
How to Prepare for a Successful Moving Day
Once you’ve booked your movers, a little prep work can make all the difference between a chaotic day and a smooth transition. Taking a few simple steps before the truck arrives ensures your movers can work efficiently, your belongings stay safe, and you stay sane. Think of it as setting the stage for a five-star performance where everyone knows their part. A successful move starts long before the first box is lifted.
By communicating clearly and getting organized, you empower your moving team to do their best work. This isn’t about micromanaging; it’s about creating a partnership for the day. When your movers know your priorities—like which boxes contain kitchen essentials and which hold fragile heirlooms—they can handle your belongings with greater care and speed. This preparation also helps you feel more in control during a process that can often feel overwhelming. A few hours of planning can save you hours of stress and potential mishaps on the big day. It also helps prevent surprise costs by making sure everyone is on the same page about what’s being moved and what services are required. From creating a simple inventory to having a quick chat with the crew leader, these actions build a foundation for a seamless experience from your old home to your new one.
Create a Detailed Inventory
Making a list of what you’re moving might feel tedious, but it’s one of the smartest things you can do. A detailed inventory helps you get a more accurate quote and serves as a master list to check off items as they’re unloaded at your new home. It’s also invaluable if you need to file a claim for a lost or damaged item. You can create a simple spreadsheet or use a notes app. Go room by room and list major items and the number of boxes. This simple document is your best tool for staying organized and in control. For a head start, you can use a pre-made moving checklist to make sure nothing gets forgotten.
Point Out Fragile and Special Items
Your movers are professionals, but they aren’t mind readers. Make their job easier—and protect your most precious belongings—by clearly identifying fragile items. Use bright, easy-to-read labels on boxes containing glassware, art, or electronics. On moving day, take a moment to walk the crew leader through your home and point out any items that need extra care, like a family heirloom or a delicate piece of furniture. For irreplaceable things like important documents, jewelry, or medication, it’s always best to transport them yourself. If you have large, awkward, or particularly valuable items, ask your movers about their specialty moves services ahead of time.
Set Clear Expectations
Clear communication is the key to a stress-free move. Before the team starts working, confirm the details of your agreement and what’s included in the price. Discuss the plan for the day, including where they can park the truck and any building rules they need to follow. Point out which items are being moved and which are staying behind to avoid any confusion. If you have specific requests, like wanting the kids’ bedroom furniture unloaded first, let them know. Establishing a clear game plan from the start helps the entire day run more smoothly and ensures the moving services you receive match what you agreed upon.
Common Moving Mistakes to Avoid
Even after you’ve found a great moving company, a few common missteps can turn a smooth process into a stressful one. Moving is a big project with a lot of moving parts (pun intended!), and it’s easy for small details to fall through the cracks. But being aware of the most frequent pitfalls is the best way to sidestep them. From booking delays to contract confusion, a little foresight goes a long way. Let’s walk through some of the most common mistakes people make when hiring movers so you can feel confident and prepared for a successful move.
Forgetting to Read the Fine Print
When you’re juggling a dozen other moving tasks, it’s tempting to skim the moving contract and sign on the dotted line. Please don’t do this. The estimate or bill of lading is a binding contract that outlines exactly what you’re paying for, so it’s crucial to understand every detail. Confirm quotes directly with your mover and look for hidden fees for things like stairs, long carries, or fuel surcharges. A reputable company will be happy to walk you through their terms. Our moving checklist can help you keep track of these important details and ensure there are no surprises on moving day.
Waiting Too Long to Book
Procrastination is the enemy of a stress-free move. The best moving companies get booked up weeks, or even months, in advance, especially during peak season from late spring through early fall. If you wait too long, you might have to settle for a less-than-ideal mover or pay a premium for a last-minute spot. As a general rule, you should plan to book your movers at least four to six weeks ahead of time. This gives you plenty of time to research companies, compare quotes, and secure your preferred date at a better rate. Planning ahead is one of the most effective moving tips for a reason—it saves you money and a major headache.
Thinking All Movers Are the Same
It’s easy to assume that all moving companies just load boxes onto a truck, but that’s far from the truth. Professional moving companies offer a wide range of moving services designed to handle every aspect of your relocation. Some companies specialize in local moves, while others are experts in complex long-distance relocations. You can find movers who offer full-service packing, storage solutions, and even help with specialty items like pianos or antiques. Don’t just look at the price; consider what services you actually need. Finding a company whose offerings align with your specific situation is key to a successful and efficient move.
Related Articles
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Frequently Asked Questions
How far in advance should I book my movers? Ideally, you should start looking for and book your movers about four to six weeks before your moving date. If you’re planning a move during the busy season, which is typically late spring through early fall, you might even want to book a bit earlier. This gives you enough time to research companies and compare quotes without feeling rushed, and it ensures you can lock in your preferred date with a reputable company.
What’s the difference between a binding and non-binding estimate? A binding estimate is a contract that sets a guaranteed, fixed price for your move based on the items you’ve listed. As long as you don’t add anything to the move, the price won’t change. A non-binding estimate is more of a ballpark figure that can change based on the actual weight of your belongings or the time it takes to complete the job. For peace of mind and budget certainty, a binding estimate is often the better choice.
How much should I tip my movers? While tipping is never required, it’s a thoughtful way to show appreciation for a job well done. If your moving crew was professional, careful, and efficient, a tip is always welcome. A common guideline is to tip 15-20% of the total moving cost, which you can then divide among the crew members. Alternatively, a flat amount like $20-$40 per mover for a half-day move or more for a full day is also a great gesture.
What happens if my move takes longer than the estimated time? If you’re paying an hourly rate, you will be charged for the actual time the movers work. This is why preparation is so important. Having all your boxes packed, labeled, and ready to go can help the crew work more efficiently and keep the total time within the estimate. If you receive a binding estimate, the total cost shouldn’t change even if the move takes a bit longer than anticipated.
Besides the hourly rate, what other fees should I look out for? When you get a quote, it’s smart to ask for a complete breakdown of all potential charges to avoid surprises. Some companies have additional fees for things like flights of stairs, long carries from the truck to your door, or fuel surcharges. You might also see charges for packing materials if you use theirs or for handling especially large or heavy items. A trustworthy company will be upfront about all these potential costs in their estimate.