Let’s be real: moving across the country is a huge expense, and you need to know your money is safe. Once you start looking for a cross country movers company, you’ll be buried in quotes and promises. It’s tough to know who to believe. A cheap quote can easily become a financial nightmare packed with hidden fees. That’s why reading cross country moving companies reviews is so important—but it’s not the only step. This guide will show you exactly how to spot red flags, compare quotes intelligently, and choose one of the best cross country movers with truly transparent pricing.
Key Takeaways
- Vet your mover to avoid major headaches: A legitimate cross-country mover will be licensed, insured, and have a long history of positive customer reviews. Taking the time to check these credentials is the best way to protect yourself and your belongings from scams or poor service.
- Lock in your price with a binding estimate: Never accept a vague quote over the phone. A professional company will provide a detailed, written “binding” or “not-to-exceed” estimate, which guarantees your final bill won’t unexpectedly increase on moving day.
- Build a moving plan that fits your budget: You can control costs by choosing which services you need. Save money by packing your own boxes, or save time by opting for full-service packing and unpacking—the right mover will offer flexible options so you only pay for the help you want.
Finding the Best Cross-Country Movers: What to Look For
Choosing a company for a cross-country move can feel overwhelming, but it really comes down to finding a team you can trust with your life’s belongings. It’s about more than just finding the lowest price; it’s about ensuring a smooth, predictable experience from start to finish. As you begin your search, focus on a few key areas to separate the reliable professionals from the rest.
First, look at their track record. A moving company with decades of experience has likely seen it all and has refined its process to handle long-distance moves efficiently. Check customer testimonials and online reviews to get a sense of their reputation. A long history of happy customers is one of the best indicators of a company that values your business and your belongings.
Next, insist on transparent pricing. Any reputable mover will offer a detailed, in-home or virtual estimate to see exactly what they’ll be moving. Ask for a “binding” or “not-to-exceed” quote, which means the price won’t unexpectedly inflate on moving day. This is a critical step to protect your budget and avoid stressful surprises.
Finally, consider the full range of services offered. Does the company provide options that fit your specific needs? This could include professional packing services to save you time, or secure storage solutions if your new home isn’t quite ready. Also, be sure to ask about their insurance coverage. Understanding what’s protected and what additional options are available will give you essential peace of mind as your items make their way across the country.
Look for Perks and Special Features
When you’re comparing moving companies, the core services might look pretty similar on paper. But the little extras—the special features and perks—are often what separate a good moving experience from a great one. These added benefits can provide significant value, save you money, and offer much-needed peace of mind during a complex cross-country relocation. While you’re getting quotes, make it a point to ask about these features. A company that goes the extra mile to offer them is often a company that’s focused on customer satisfaction and making your transition as smooth as possible.
GPS Tracking
Knowing your most cherished belongings are on a truck somewhere between your old home and your new one can be nerve-wracking. That’s where GPS tracking comes in. This feature allows you to monitor your shipment’s journey in real-time, giving you a clear idea of where your items are and when they’re expected to arrive. It’s a simple tool that provides incredible reassurance, replacing uncertainty with confidence. While not every company offers this technology, it’s a huge plus for those that do. It demonstrates a commitment to transparency and modern service, letting you feel connected to your move every step of the way.
Free Short-Term Storage
Life is unpredictable, and sometimes moving timelines don’t line up perfectly. You might need to be out of your old place before your new one is ready, leaving you in a tricky spot. This is why asking about storage options is so important. Some of the best cross-country movers offer a period of free short-term storage as part of their service package. This perk can be a lifesaver, giving you the flexibility you need without the added stress and cost of finding a separate storage unit. When vetting movers, look for one that provides integrated moving and storage solutions to keep your logistics simple and streamlined.
Available Discounts
A cross-country move is a significant investment, so it’s smart to look for every opportunity to save. Don’t be shy about asking potential movers what kinds of discounts they offer. Many companies provide savings for students, seniors, or military personnel. You might also find lower rates if you have flexibility with your moving dates and can schedule your move during the off-season. A reputable company understands that budget is a major factor for customers and will be upfront about ways you can reduce your costs. Finding a mover that combines quality service with fair pricing and available discounts ensures you get the best possible value for your money.
Our Reviews of the Best Cross-Country Moving Companies
Choosing a moving company is a big decision, and it helps to see how the top players stack up. Each company has its own strengths, whether it’s budget-friendliness, full-service packages, or specialized handling. Here’s a look at some of the best cross-country movers to help you find the right fit for your needs and budget.
Starving Students Movers Review
Known for being determined, quick, and versatile, Starving Students Movers has a long-standing reputation for providing incredible value. Since 1973, they’ve been focused on delivering professional moving and storage with unmatched service. If you’re looking for an affordable and reliable option that can handle your move anywhere in the country, they are a fantastic choice. Their commitment to customer satisfaction makes them a go-to for anyone needing dependable long-distance movers without breaking the bank. They prove that you don’t have to sacrifice quality for a great price.
Allied Van Lines Review
Allied Van Lines is a great option if you value flexibility. They offer a wide range of choices, from full-service moves where they handle everything to custom plans where you select only the services you need. This allows you to tailor the entire moving experience to your specific situation. One of their standout features is a commitment to clear pricing. Allied promises no hidden fees and even offers “Guaranteed Price Protection” once you have a written quote, giving you peace of mind that the price you see is the price you’ll pay.
United Van Lines Review
If your main goal is a smooth and stress-free move, United Van Lines is a top contender. They focus on making the entire process as easy as possible for their customers by offering a comprehensive suite of services to assist with every step. Like other major carriers, they allow you to create a custom moving plan by choosing the specific services you need. This personalization ensures you get the right level of support, whether you need help with packing, loading, or just transportation, making them a solid choice for a hassle-free relocation.
North American Van Lines Review
For those with complex or long-distance moves, North American Van Lines (NAVL) offers impressive reach. They cover all 50 states and even handle moves to Canada and other international destinations. Their extensive network makes them a reliable choice no matter where you’re headed. NAVL provides a full menu of services designed to simplify your move, including professional packing, careful unpacking, and flexible storage solutions. Their ability to manage moves of any scale, from a small apartment to a large family home, makes them a versatile and capable option.
Mayflower Transit Review
Mayflower is one of the most recognizable names in the moving industry, and for good reason. They have built a strong reputation for reliability and excellent customer service over many years. Mayflower offers customizable moving plans that can be adjusted to fit your specific needs for a cross-country move. Customers often choose Mayflower for the confidence that comes with hiring a well-established company known for its consistent and professional service. Their long history in the business means they have the experience to handle moves efficiently and effectively.
American Van Lines Review
American Van Lines stands out for its commitment to quality and value, particularly when it comes to handling your belongings. They are known for using certified, in-house moving crews rather than contractors, which is a huge plus if you have fragile, antique, or high-value items that require special care. This focus on professional handling ensures your possessions are in good hands from start to finish. They offer a variety of services that can be tailored to meet your specific moving needs, making them a strong choice for anyone who prioritizes the careful transport of their items.
Known For: Flat-Rate Pricing
If you want to lock in your moving costs from the start, American Van Lines is a great choice. They are well-regarded for offering flat-rate pricing, which means the price you’re quoted is the price you’ll pay. This approach provides incredible peace of mind by eliminating the risk of hidden fees or surprise charges on moving day. Considering that the average cost of a cross-country move can be thousands of dollars, having a guaranteed price allows you to budget with confidence. This commitment to transparent pricing is a major advantage, ensuring you can focus on your new home instead of worrying about unexpected expenses.
How Much Does a Cross-Country Move Cost?
Let’s talk about the big question: what’s this actually going to cost? The price of a cross-country move can vary quite a bit, but it doesn’t have to be a mystery. The final number on your quote depends on a few key things: how much stuff you have, how far you’re going, and what level of service you need. Think of it less as a fixed price and more as a custom package built just for you. Understanding the main factors that influence the cost will help you set a realistic budget and find a moving plan that works for you without any last-minute surprises.
Understanding Average Costs and Price Ranges
When you start looking at numbers, you’ll see a wide spectrum. According to research from Move.org, the average cost for a cross-country move is about $9,060. However, that’s just an average—the actual price can range anywhere from $1,200 to over $29,000. This huge difference comes down to the specifics of your move. The total distance, the weight of your belongings, and the time of year all play a significant role. Additional services like professional packing or short-term storage will also affect the final price, so it’s important to get a detailed quote based on your unique situation.
Comparing Costs: Professional Movers vs. DIY Options
Your biggest decision, and the one that will most impact your budget, is choosing between hiring professional movers and taking a do-it-yourself approach. There’s no single right answer; it’s all about balancing cost, convenience, and the amount of work you’re willing to do. A full-service move offers the most convenience but comes at a higher price point. On the other end, renting a truck is the cheapest upfront option but requires the most effort. In the middle, you have moving containers, which offer a hybrid solution. Let’s break down what you can expect from each.
Full-Service Movers
Hiring a full-service moving company is the most hands-off and stress-free way to move. Professionals handle everything from packing your dishes to loading the truck, driving it across the country, and unloading at your new home. This convenience comes with a higher price tag, with long-distance moves typically costing between $1,000 and $14,000 or more. When you hire a team, you’re paying for their expertise, efficiency, and the peace of mind that comes with knowing your belongings are insured and handled by experienced professionals.
Moving Containers
Moving containers are a great middle-ground option. A company drops off a container at your home, you load it at your own pace, and then they pick it up and transport it to your new address. This method gives you flexibility and saves you from having to drive a massive truck. For a long-distance move, you can expect to pay between $900 and $4,500. It’s a solid choice if you’re comfortable doing the packing and loading yourself but want to leave the long-haul driving to someone else.
Rental Trucks
Renting a truck is the classic DIY move and often appears to be the cheapest option, with local rentals starting as low as $30 to $500. However, for a cross-country trip, the costs add up quickly. You have to factor in fuel, insurance, food, and lodging along the way. This is the most labor-intensive route, as you’re responsible for all the packing, heavy lifting, driving, and unloading. While it can save you money, be sure to budget for the hidden costs and the physical toll before you commit.
A Breakdown of Costs by Home Size and Distance
The two biggest factors that determine your moving cost are the size of your home and the distance of your move. On average, a cross-country move can cost anywhere from $4,400 to over $17,000. For example, moving the contents of a one-bedroom apartment will naturally cost less than moving a four-bedroom house. A full-service move, where the movers handle everything from packing to unloading, typically starts around $2,500 and can go up to $7,000 or more. The best way to get an accurate idea of your cost is to get a quote for your specific long-distance move, as every situation is unique.
How to Spot and Avoid Hidden Moving Fees
When you start getting quotes, it’s important to know what you’re looking at. A reputable mover will give you a “binding” or “not to exceed” quote, which means the price is locked in and won’t suddenly jump on moving day. Be cautious of quotes that seem too good to be true, especially from online brokers who may not be the ones actually handling your move. These lowball offers can come with hidden fees later on. Always ask what’s included in the price—like fuel, labor, and insurance—and get the final agreement in writing so there are no surprises. This transparency is key to a stress-free experience.
Actionable Tips to Save Money on Your Move
If you’re working with a tight budget, there are definitely ways to lower your moving costs. The most effective strategy is to declutter. Go through your belongings and decide what you really need to take with you. Selling, donating, or recycling items you no longer want means you’ll have less to move, which directly translates to a lower bill. You can also save money by handling some of the tasks yourself. While full-service moves are convenient, opting to do your own packing can significantly reduce the overall cost. You can always get professional packing services for just your fragile items to get the best of both worlds.
Choose the Right Time to Move
If you have some flexibility in your schedule, you can use it to your advantage. Moving companies are busiest during certain times, and booking your move outside of these peak periods can lead to significant savings. Weekends, for example, are prime time for moving, which means they often come with higher rates. If you can schedule your move for a weekday, you’ll likely find more availability and a lower price. The same logic applies to the time of year. Summer is the most popular season to move, so consider an off-season move in the fall, winter, or early spring for better rates. A little strategic planning can make a big difference for your wallet.
Source Free Supplies and Review Your Insurance
Packing materials can add up, but you can cut this expense by sourcing free supplies. Before you buy a mountain of new boxes, check with local grocery or liquor stores, which often have sturdy boxes they’re happy to give away. You can also look on community forums or Facebook Marketplace for people giving away their used moving supplies. On a similar note, take a moment to review your existing insurance policies. Your homeowners or renters insurance might already cover your belongings during a move. A quick call to your agent can clarify your coverage and help you avoid paying for extra insurance you don’t need, giving you more room in your moving budget.
Ask About Discounts and Price Matching
It never hurts to ask for a better price. Many moving companies offer discounts that might not be advertised upfront, so be sure to inquire about any available promotions. Common discounts include those for students, seniors, or military members. If you’re moving during the off-season, you might also be eligible for a reduced rate. Furthermore, if you have a quote from a comparable competitor, don’t hesitate to ask about price matching. The worst they can say is no, and a simple question could end up saving you a considerable amount of money. Being a proactive consumer is one of the best ways to ensure you get the best possible value for your move.
What Services Do Cross-Country Movers Offer?
When you think of movers, you probably picture a big truck and a few strong people carrying boxes. While that’s part of it, professional moving companies offer a wide range of services designed to handle every aspect of your relocation. The best part is that you can customize a plan that fits your specific needs, timeline, and budget. Whether you want a completely hands-off experience or just need help with the heavy lifting, there’s a service package for you.
Understanding what’s available is the first step to building your perfect move. Most reputable companies, including us at Starving Students, provide a menu of moving services that you can mix and match. From full-service packing to temporary storage and handling delicate items, you can decide exactly how much help you need. This flexibility ensures you only pay for the services that will make your cross-country move smoother and less stressful.
Full-Service vs. Budget-Friendly: What’s the Difference?
Think of moving services on a spectrum. On one end, you have full-service packages, which are the gold standard for a hands-off move. With this option, the moving team handles literally everything: they professionally pack your entire home, load the truck, transport your belongings, unload at your new place, and can even unpack for you. It’s the ultimate convenience, turning a potentially chaotic process into a seamless transition.
On the other end are more budget-friendly, hybrid options. For example, some companies will drop off a moving container, you pack and load it yourself, and they simply handle the transportation. This is a great way to save money if you don’t mind doing the physical labor. Most people land somewhere in the middle, choosing to pack their own boxes but hiring professionals for the loading, driving, and unloading.
Consider a Hybrid Move
You don’t have to choose between an all-or-nothing approach. A hybrid move offers the perfect balance, letting you control costs without taking on all the work yourself. This is where you pick and choose from a menu of moving services to create a plan that fits your budget. The most popular hybrid option involves you packing your own boxes while letting the professionals handle the heavy lifting—loading the truck, driving across the country, and unloading at your new home. You can even opt for specialized packing services for just your fragile items. This flexibility means you only pay for the help you truly need, giving you professional support where it matters most while saving money on the tasks you can handle yourself.
Do You Need Professional Packing Services?
Let’s be real: packing is often the most time-consuming part of any move. If the thought of wrapping every dish and sorting through every closet fills you with dread, adding packing services to your plan can be a lifesaver. Professional packers are efficient and skilled—they know how to protect your fragile items and maximize box space. They’ll arrive with all the necessary supplies and can get an entire home packed in a fraction of the time it would take you.
Unpacking services are also an option if you want to settle into your new home quickly. The crew will not only place boxes in the correct rooms but will also unpack them, place items on shelves, and haul away all the empty boxes and packing materials. It’s a fantastic way to feel at home from day one.
The Average Cost of Professional Packing
So, what does this convenience cost? The price for professional packing can vary, but on average, you can expect to pay between $900 and $1,500 for a full home. Of course, this depends on the size of your space. Packing a one-bedroom apartment might cost around $250 to $500, while a three-bedroom house could be closer to $1,000 to $1,800. This fee typically covers both the labor and all the necessary supplies. While it’s an added expense, remember that you’re paying for expertise and incredible time savings. The most accurate way to budget is to request a detailed quote that breaks down the cost for the specific packing services you need for your move.
What About Storage and Moving Specialty Items?
Sometimes, your moving dates don’t line up perfectly. Maybe your new home isn’t ready, or you’re downsizing and need time to sort through belongings. This is where moving and storage options come in handy. Many cross-country movers can store your items in a secure facility for as long as you need, giving you valuable flexibility during your transition.
Do you have items that require extra care? Professional movers are equipped to handle things you can’t just put in a standard box. This includes pianos, oversized artwork, antique furniture, or even vehicles like cars and motorcycles. These specialty moves require specific equipment and expertise to ensure your most valuable possessions arrive safely, making professional help a must.
Shipping Your Car Cross-Country
One of the biggest logistical hurdles in a cross-country move is figuring out what to do with your car. Driving it yourself can turn into a long, exhausting road trip, which is why shipping it is often a smart choice that saves you time and stress. The cost to ship a car generally falls between $600 and $1,200, depending on the distance, your vehicle type, and the shipping method you choose. It’s wise to get quotes from a few different auto transport companies, but be cautious of any price that seems too good to be true—it could be hiding extra fees. Always ask for a detailed cost breakdown so you know exactly what you’re paying for.
Just like you would with your primary movers, it’s essential to find a reliable transport service. As you learn how to ship a car, start by looking for companies that are fully licensed and insured, and be sure to check recent customer reviews. You’ll also need to decide between open and enclosed transport. Open transport is the most common and affordable option, but it means your car is exposed to the elements during the trip. Enclosed transport provides complete protection, making it a better choice for classic, luxury, or high-value vehicles, though it does come at a higher price.
Once you’ve booked your service, you’ll need to prepare your car for shipping. Start by cleaning it inside and out and removing all personal belongings. Take clear photos of your vehicle from every angle to document its condition before it gets picked up. It’s also a good idea to check for any leaks or mechanical issues that could cause problems. Finally, try to schedule your shipment as far in advance as you can. Planning ahead, especially during peak moving seasons, will give you more flexibility and can help you lock in a better rate for your transport.
How to Choose the Right Cross-Country Mover
Picking a company to move your life across the country is a big deal. You’re trusting them with everything you own, so it’s worth putting in the time to find a mover you can count on. A little research upfront can save you a lot of stress down the road. By focusing on a few key areas—comparing what you get for your money, checking credentials, and seeing what other people have to say—you can feel confident you’re making the right choice for your long-distance move.
How to Properly Compare Moving Quotes
Your first step should be to gather quotes from a few different moving companies. When you compare them, look beyond the final price. A cheap quote might not include everything you need. Check what’s covered in their long-distance moving services. Do they charge extra for things like stairs or long carries from the truck to your door? A good mover will be transparent about how they calculate costs, which are typically based on the distance of your move and the total weight of your belongings. Make sure you’re comparing apples to apples by getting detailed, written estimates that outline every potential charge. This helps you find the best value, not just the lowest price.
Is Your Mover Licensed and Insured? Here’s How to Check
Before you sign any contracts, make sure the mover is legitimate. Any company that moves household goods across state lines must be licensed by the U.S. Department of Transportation and the Federal Motor Carrier Safety Administration (FMCSA). This isn’t just red tape; it means they meet federal safety and financial responsibility standards. You can ask for their DOT number and look them up online. A reputable company will also be fully insured, which protects your belongings while they’re in transit. At Starving Students, we are a fully licensed and insured moving company, so you can have peace of mind knowing your move is in professional hands.
How to Verify a Mover’s DOT Number
Verifying a mover’s DOT number is a straightforward way to confirm they are a legitimate business, and it only takes a few minutes. First, simply ask the moving company for their DOT number. A professional mover will provide this information without hesitation; if they’re reluctant, consider it a major red flag. Once you have the number, you can easily search the FMCSA’s online database to look up their official record. This government site will show you if their license is active and confirm they have the required insurance on file. The database also provides valuable details on their operating status and safety history, giving you a complete picture of the company you’re considering hiring.
Read Online Reviews and Research Their Reputation
What past customers say can tell you a lot about a moving company. Look for reviews and testimonials that describe experiences similar to your own, especially other cross-country moves. While a few negative reviews are normal for any business, you should look for consistent patterns in the feedback. Do people praise the company’s communication and professionalism? A company’s history also speaks volumes. A mover that has been around for decades, like Starving Students, has a long track record of experience. You can check out our customer testimonials to see what people are saying about our service and commitment to getting the job done right.
What to Expect During Your Move
Once you’ve vetted your options and selected a moving company, the process of getting from your old home to your new one begins. Knowing what to expect can make the entire experience feel much more manageable. While every move has its own unique details, the general flow from planning to unpacking follows a clear path. A great moving company will walk you through each stage, but it always helps to have a mental map of the journey ahead.
The process can be broken down into three main phases: the planning and timeline, the action of moving day itself, and the delivery and post-move period. In the planning phase, you’ll work with your mover to lock in dates and services, giving you a clear runway to prepare. On moving day, the professionals take over the heavy lifting, loading your belongings safely and efficiently so you can focus on the transition. Finally, after the truck is on the road, you’ll get a delivery window for when to expect your items at your new home, along with the support you need to settle in. Understanding this sequence helps you prepare for each step and ensures there are no surprises along the way.
Before the Move: Creating Your Timeline
The key to a smooth move is giving yourself plenty of time. For a cross-country move, it’s best to book your movers about 8 to 12 weeks in advance. If you’re planning a move during the peak season (late spring through summer), you may want to book as far out as 16 weeks. Scheduling early not only ensures you can secure your ideal moving date but can also help you get a better rate. This lead time gives you space to work through a comprehensive moving checklist without feeling rushed, from decluttering your home to updating your address.
What Happens on Moving Day
This is when you get to see the professionals in action. On moving day, the crew will arrive ready to work. A full-service move typically includes loading all your boxes and furniture onto the truck, as well as unloading them at your destination. The team will also place furniture and boxes in the correct rooms as you direct them. To protect your belongings, they’ll use padding and other materials. Many services also include disassembling standard furniture, like beds, and reassembling them in your new home. If you’ve opted for professional packing services, they’ll handle that part, too, turning a potentially chaotic day into a streamlined process.
After the Move: Delivery Windows and Settling In
After the truck is loaded and on its way, you’ll be given a delivery window. For long-distance moves, this can range from a couple of days to several weeks, depending on how far you’re going. Your moving coordinator will keep you updated so you know when to expect the truck’s arrival. This is also where a company’s commitment to customer support shines through. A trustworthy mover will provide transparent pricing with no hidden fees, so the final bill matches your quote. Clear communication and straightforward policies are the foundation of a positive moving experience, from the first call to the last box being unpacked.
Paying for a Guaranteed Delivery Date
When you’re moving across the country, your belongings are often given a “delivery window” rather than a specific date. This window can span several days or even a week, which can be tricky if you have a tight schedule. If you need your items to arrive by a certain day—for example, if you’re starting a new job or have a strict move-in appointment—you should ask your moving company about a guaranteed delivery date. This is a premium service that usually costs extra, but it provides peace of mind by locking in a specific arrival day. It’s a worthwhile investment if your timeline isn’t flexible and you need to eliminate the uncertainty of a standard delivery window.
Tipping Your Movers: A How-To Guide
Tipping is one of those things that can feel a bit awkward, but it’s a standard way to thank your moving crew for their hard work. While it’s never required, it’s definitely appreciated, especially after a long day of heavy lifting. A good rule of thumb is to tip based on the total cost of your move—around 5% for a smaller home or up to 15% for a larger one. Another common approach is to give a flat amount to each mover, often around $40 per person. You can adjust the amount based on the quality of service and the difficulty of the job, like if they had to handle lots of stairs or particularly heavy furniture.
The best way to handle the tip is to give cash directly to the crew foreman at the end of the day, who can then distribute it among the team. This ensures everyone gets their share. Beyond a cash tip, small gestures can also go a long way in showing your appreciation. Offering bottled water, sports drinks, or even ordering a pizza for the crew during their lunch break is a thoughtful touch that is always welcome. It’s a simple part of standard moving etiquette that helps acknowledge the physically demanding work the team is doing to get you settled into your new home.
Debunking Common Cross-Country Moving Myths
Moving across the country is a huge undertaking, and it’s easy to get overwhelmed by all the information out there. Unfortunately, a lot of that information is based on common myths that can lead to stress, unexpected costs, and a bad moving experience. Let’s clear up some of the biggest misconceptions so you can plan your move with confidence and find a mover you can trust.
Myth: The Lowest Quote Is the Best Quote
It’s tempting to jump on the lowest quote you find, but be careful. Many companies you find online are actually “brokers,” not movers. They often provide a low initial price to get your deposit, only to sell your job to another mover, which can lead to the final cost being much higher than you expected. A reputable company will provide a transparent and detailed estimate. At Starving Students, we’ve built our reputation since 1973 on providing unmatched value and clear pricing for our long-distance moves, so you know what to expect from the start.
Myth: All Cross-Country Movers Are the Same
This is one of the most dangerous myths. The reality is that the quality and reliability of moving companies vary wildly. Some aren’t properly licensed or insured, leaving you at risk if something goes wrong. It’s crucial to work with a company that has a proven track record. Starving Students is a fully licensed and insured moving company with decades of experience. Our mission has always been to provide professional service you can count on, whether you’re moving one state over or across the country.
Myth: “Student Movers” Means Inexperienced
The name “Starving Students” might make you think of a couple of college kids with a truck, but that couldn’t be further from the truth. While our company was started by two students back in 1973, we’ve grown into a highly professional moving service that has helped over a million customers. Our teams are trained, experienced, and dedicated to handling your belongings with care. Don’t just take our word for it; you can read testimonials from customers who trusted us with their moves. We combine the affordability you’d hope for with the professionalism you need.
Red Flags to Avoid When Hiring Movers
Choosing a moving company is a big decision, and you deserve to feel confident you’re in good hands. While most movers are professionals dedicated to getting your belongings there safely, a few bad apples can make the process stressful. Knowing what to look out for can help you steer clear of trouble and find a reliable partner for your move. Keep an eye out for these warning signs when you’re getting quotes.
Red Flag: Vague Pricing and Non-Binding Quotes
One of the biggest red flags is a lack of transparency in pricing. If a company gives you a vague quote over the phone without seeing your belongings or asking detailed questions, be cautious. A professional mover will provide a thorough, written estimate. Look for a “binding” or “not-to-exceed” quote, which guarantees your final cost won’t be higher than the estimate. A non-binding estimate can leave you vulnerable to surprise fees and a much higher bill on moving day. A trustworthy company will be upfront about all potential costs.
Watch Out for “Bait and Switch” Tactics
One of the most frustrating things you can encounter is the “bait and switch” tactic. It starts with a quote that seems too good to be true, and unfortunately, it is. A company will lure you in with an unbelievably low price, but once your belongings are loaded onto their truck, they demand significantly more money. This can happen on moving day or even upon delivery, leaving you feeling trapped. This is a common issue with moving brokers who don’t actually own trucks but instead sell your move to another carrier. To avoid this nightmare, always insist on a detailed, binding estimate in writing. This locks in your price and ensures the amount you agree to is the final amount you’ll pay for your long-distance move.
Red Flag: A Large Upfront Deposit
This is a major warning sign. Reputable moving companies do not require large cash deposits before your move. Payment is typically due upon delivery of your goods. If a mover pressures you for a significant payment upfront, it could be a scam. You should never feel obligated to pay for a service before it has been rendered. Protect yourself by understanding the payment terms clearly before signing any contract. A professional company will have a clear and fair payment process.
How Much is a Normal Deposit?
So, what’s a reasonable amount to put down? While some movers might ask for a deposit to secure your date, it shouldn’t be a huge chunk of your total bill. Industry standards can vary, but a deposit is often around 10% of the estimated cost. If a company is asking for a significant portion—say, 50% or more—upfront, you should be cautious. This is one of the key red flags to avoid when hiring movers. A legitimate company has the resources to operate without needing a large cash infusion from you before they’ve even started the work. Always get the deposit policy in writing and be wary of any pressure to pay a large sum before your belongings are even on the truck.
Red Flag: They’re a Broker, Not the Actual Mover
It’s important to know who you’re actually hiring. Some companies are “moving brokers,” which means they don’t have their own trucks or movers. Instead, they sell your moving job to another company. This can lead to a serious lack of accountability if something goes wrong, as you may not know who is actually handling your belongings. Always ask if the company you’re speaking with is a broker or an actual carrier. Working directly with a company that provides its own moving services ensures a clearer line of communication and responsibility.
Red Flag: A Questionable Reputation or History
A moving company with a solid, long-standing reputation is usually a safe bet. Be wary of companies that have frequently changed their names or operate under several different names. This can be a tactic to hide from bad reviews and unhappy customers. Do a quick online search for their company name and check their Department of Transportation (DOT) number. A company with a long history and a consistent identity demonstrates stability and reliability, giving you peace of mind.
Red Flag: Holding Your Belongings Hostage
This is one of the most serious red flags and, unfortunately, a common tactic used by dishonest moving companies. The scam works like this: they give you an attractively low quote to secure your business, but on moving day or upon delivery, the price suddenly inflates. Many customers have reported that a company will hold their belongings and refuse to unload the truck until these unexpected, higher fees are paid in full. This puts you in an incredibly vulnerable position. A legitimate mover will provide a clear, binding estimate and will never use your possessions as leverage. If you feel pressured or sense a “bait and switch” tactic, it’s a clear sign to walk away.
What to Do When Things Go Wrong
Even with careful research and planning, sometimes things don’t go as expected. Maybe your items arrived damaged, the final bill was much higher than the quote, or you’re dealing with a mover who won’t deliver your belongings. It’s a frustrating and stressful situation, but it’s important to know that you are not powerless. There are official channels and consumer protection agencies in place to help you resolve disputes and hold moving companies accountable for their actions. The key is to stay calm, document everything, and understand the steps you can take to protect yourself and seek a resolution.
Your first line of defense is being an informed consumer. Knowing your rights before the move even begins can prevent many problems from escalating. If an issue does arise, you can file official complaints with federal regulators and consumer protection organizations. These actions not only help you resolve your specific problem but also create a public record that can warn other consumers about predatory companies. The following steps will guide you on where to find the information you need and how to formally report a moving company if you have a bad experience.
Know Your Rights: The FMCSA Guide
Before you do anything else, you need to understand the rules of the game. For interstate moves, the Federal Motor Carrier Safety Administration (FMCSA) is the primary regulator, and they have created a guide specifically for consumers. It’s called “Your Rights and Responsibilities When You Move,” and it’s an essential resource. This booklet clearly outlines what you can expect from a moving company and what they are legally obligated to provide, from estimates and contracts to liability for lost or damaged goods. Reading this guide is the single best thing you can do to protect yourself, as it equips you with the knowledge to identify when a mover is breaking the law.
How to File a Complaint Against a Mover
If you’ve had a bad experience and need to take action, there are two main places to go. First, you should file a moving fraud complaint with the U.S. Department of Transportation through the FMCSA’s National Consumer Complaint Database. This is the official channel for reporting violations by interstate movers, and it helps federal regulators track and take action against bad actors. Second, you can file a complaint with the Better Business Bureau (BBB). The BBB works to resolve disputes between consumers and businesses and can help mediate a solution. Filing complaints in both places creates a strong public record and increases the pressure on the company to resolve your issue fairly.
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Frequently Asked Questions
How far in advance should I book my cross-country move? For a long-distance move, it’s smart to start planning about three months out. This gives you plenty of time to get quotes and secure your preferred moving date, especially if you’re moving during the busy summer season. Booking early often means better availability and can sometimes even get you a better rate.
What’s the real difference between a binding and non-binding quote? A binding quote is a contract that locks in your price, so you know exactly what you’ll pay as long as you don’t add more items to the move. A non-binding quote is just an estimate, and the final cost could be higher if your shipment weighs more than expected. Always ask for a binding or “not-to-exceed” quote in writing to avoid any stressful financial surprises on moving day.
How is my stuff protected if something gets damaged? Licensed interstate movers are required to provide two types of liability coverage. The first is basic, released value protection, which is minimal and covers items by weight. The second, which you should always ask about, is full value protection. This is more comprehensive and means the mover is responsible for repairing, replacing, or offering a cash settlement for any lost or damaged items.
Can I save money by packing some things myself? Absolutely. Taking on the packing yourself is one of the most effective ways to lower your overall moving cost. You can handle durable items like books and clothes, and then consider hiring professional packers for just the fragile things, like your kitchenware or artwork. This hybrid approach gives you the best of both worlds: you save money while still getting expert help where it counts most.
What happens if my new home isn’t ready when the truck arrives? This is a common situation, and a good moving company has a plan for it. Most professional movers offer storage-in-transit options. They can hold your belongings in a secure storage facility for a few days or even a few months until you’re ready to receive them. It’s a flexible solution that can take a lot of pressure off if your closing date gets pushed back.
