A long-distance move involves handing over nearly all your worldly possessions to a team of people you’ve just met. That requires a huge amount of trust. The wrong choice can lead to damaged heirlooms, surprise fees, and a level of stress you simply don’t need. That’s why finding a mover is about so much more than logistics; it’s about security and confidence. This guide is focused on helping you find that trustworthy partner. We’ll show you exactly how to verify a company’s credentials, what to look for in customer reviews, and which red flags you can’t afford to ignore. Our goal is to help you confidently select from the best long distance movers who will treat your belongings with the care they deserve.
Key Takeaways
- Prioritize Legitimacy Over Everything: Before looking at prices, confirm any potential mover has a valid USDOT number and proper insurance. A company’s reputation, found in customer reviews, is your best insight into the actual service you’ll receive.
- Find a Mover That Fits Your Specific Needs: The “best” company is the one that offers the services you actually require, whether it’s specialty handling for antiques, flexible storage options, or a dedicated move coordinator. True value is a combination of fair pricing and a customized plan that reduces stress.
- Be Proactive to Manage Your Costs: You can directly influence your final bill. Save money by booking your move well in advance, handling your own packing, and getting at least three detailed, written quotes to compare services and avoid hidden fees.
What Makes a Long-Distance Mover the “Best”?
When you’re planning a move across the country, the word “best” means more than just the lowest price. The best long-distance mover is the one that delivers peace of mind. It’s a company that combines fair pricing with reliability, transparency, and a genuine commitment to getting your belongings to their new home safely. Moving is stressful enough without having to worry about surprise fees, damaged furniture, or a truck that never shows up.
So, what separates the great movers from the rest? It comes down to a few key factors that you can check for yourself. A top-tier company is properly licensed, has a stellar reputation backed by real customers, and offers flexible services that fit your specific needs, not the other way around. Think of it as a partnership: you’re trusting them with everything you own, and they should earn that trust every step of the way.
It Starts with Trust and Transparency
Before you even look at a quote, you need to confirm that a moving company is legitimate. Any company that moves you across state lines is required by law to have a U.S. Department of Transportation (USDOT) number. You can and should verify a mover’s license through the Federal Motor Carrier Safety Administration’s online database. This is a non-negotiable first step to avoiding scams.
Transparency also extends to pricing. A reputable mover will provide a detailed, written estimate based on the distance of your move and the weight or volume of your items. Be wary of vague quotes or companies that won’t put their pricing in writing. The best movers are upfront about their costs so you aren’t hit with unexpected charges on moving day.
A Proven Track Record of Happy Customers
A company’s reputation is one of the most reliable indicators of the service you’ll receive. Spend some time reading customer reviews, but look deeper than the overall star rating. Check for patterns in the comments. Are customers consistently praising the company’s communication and professionalism? Or are there recurring complaints about damaged items, missed deadlines, or poor customer service?
A long history in the business is also a great sign. A mover that’s been around for decades, like our nearly fifty years of experience, has weathered industry changes and built a business on a foundation of successful moves. They’ve seen it all and have proven systems in place to handle challenges.
Services That Fit Your Specific Move
Every move is unique, and the best moving companies understand that. A one-size-fits-all approach just doesn’t cut it. Look for a mover that offers a full range of services you can choose from to create a customized moving plan. This could include professional packing and unpacking, short- or long-term storage solutions, and even specialty services for fragile or oversized items like pianos or antiques.
Great customer support is another key differentiator. Features like GPS tracking on the moving truck or a dedicated coordinator who serves as your single point of contact can significantly reduce the stress of a long-distance move. These services show that a company is invested in making your experience as smooth and worry-free as possible.
The Top 10 Long-Distance Moving Companies
Finding the right long-distance mover can feel like a huge task, but it doesn’t have to be. With so many options out there, how do you know who to trust with everything you own? To make your search easier, I’ve put together a list of ten companies that consistently stand out in the industry. Each one brings something different to the table, whether it’s unbeatable value, specialized services for your fragile items, or incredible customer support that makes you feel at ease. This isn’t just a random list; it’s a curated look at movers who have proven they can handle the complexities of a cross-country move.
I’ve spent time looking into what makes each of these companies tick—from their pricing models and service offerings to what their customers are actually saying about them. The goal is to give you a clear, straightforward overview so you can narrow down your options without spending hours on research. Think of this as your starting point for finding the team that’s the perfect fit for your specific needs and budget. We’ll look at what makes each company unique so you can make a choice you feel confident about. Let’s get into the details.
Starving Students Movers
Let’s start with a company that has been a trusted name for decades. Starving Students Movers has built its reputation on providing reliable, affordable moves without cutting corners. What I appreciate most is their straightforward approach—they focus on getting your belongings from point A to point B safely and efficiently. They offer a full range of long-distance moving services, from packing to storage, making them a versatile option for almost any situation. With nearly fifty years of experience, they’ve mastered the art of providing great service at a fair price. If you’re looking for a company that combines a long history of success with genuine value, they are absolutely worth getting a quote from.
American Van Lines
American Van Lines is a great choice if experience is at the top of your list. They are known for their highly trained, full-time movers—not contractors—which means you get a consistent level of quality and professionalism. They handle everything from standard household moves to complex corporate relocations. What really makes them shine is their commitment to a high-quality moving experience, offering comprehensive services that include careful packing and unpacking. Customers often praise their attention to detail and the care they take with fragile items. For a move that requires a seasoned and professional touch, American Van Lines is a strong contender.
Safeway Moving
If you value transparency and peace of mind, Safeway Moving is one to consider. They operate as a moving broker with a network of vetted carriers, and they are known for their binding, flat-rate pricing. This means the quote you get is the price you pay, which helps you avoid surprise fees on moving day. Another feature that customers love is the GPS tracking available on their shipments, so you always know where your belongings are. They also assign a dedicated move coordinator to each client, ensuring you have a single point of contact throughout the entire process. This level of support makes Safeway Moving a top choice for a stress-free relocation.
Mayzlin Relocation
Mayzlin Relocation stands out for its customer-centric policies and personalized service. One of their most unique offerings is a full refund guarantee if you need to cancel your move at least seven days in advance, which provides incredible flexibility. They also offer 24/7 customer support, so you can get answers to your questions at any time, day or night. Mayzlin Relocation focuses on creating a custom moving plan for each client, ensuring all your specific needs are met. Their dedication to customer satisfaction and their flexible policies make them a great option for anyone who wants extra assurance and support during their move.
Atlas Van Lines
If you have items that need extra care, like a grand piano or a collection of antiques, Atlas Van Lines is a name you should know. They are one of the largest movers in the country and have a massive network to support even the most complex relocations. What sets them apart is their expertise in specialty moves. Their teams are specifically trained to handle fragile, oversized, and high-value items, giving you peace of mind that your most precious belongings are in good hands. Their extensive experience and vast resources make them a solid and reliable choice for anyone with unique moving needs.
United Van Lines
As one of the largest and most recognized names in the industry, United Van Lines offers an impressive range of services that cover virtually any moving scenario. They are particularly well-regarded for their full-service options, which can include everything from packing and unpacking to debris removal and car shipping. This makes them an excellent choice for those who want a completely hands-off moving experience. United Van Lines also has a strong focus on corporate relocation, providing tailored solutions for employees moving for work. Their extensive network and comprehensive service offerings make them a go-to for large or complicated moves.
North American Van Lines
North American Van Lines has been in the business for over 90 years and has a reputation for blending experience with modern convenience. They offer a wide array of moving options that you can customize to fit your budget and needs. One of their standout features is their innovative use of technology, including detailed online tracking and virtual surveys for quotes. They are also known for their excellent customer service and flexible solutions, like their “not-to-exceed” pricing option, which gives you a guaranteed price cap. For a personalized and tech-forward moving experience, North American Van Lines is a fantastic choice.
Allied Van Lines
Allied Van Lines is another industry giant with a long history of successful moves. They offer a complete suite of services, making them a one-stop shop for your entire relocation. Beyond standard packing and moving, they provide robust solutions for vehicle transportation, which is a huge plus if you’re moving across the country and don’t want to drive your second car. Allied Van Lines also has a large global network, making them a reliable partner for international moves. Their focus on providing a comprehensive and seamless customer experience has earned them a loyal following and a place among the top movers.
Two Men and a Truck
You’ve probably seen their trucks around town, but Two Men and a Truck also handles long-distance moves with the same friendly approach they’re known for. What makes them unique is their commitment to personalized service; for many long-distance moves, they offer expedited service with the same movers who loaded your items, ensuring continuity and care. They started as a local moving company and have maintained that strong emphasis on customer service as they’ve grown. If you appreciate a personal touch and a company with strong community roots, Two Men and a Truck is definitely worth looking into for your long-distance needs.
JK Moving Services
JK Moving Services is often recognized for its premium, high-quality service and meticulous attention to detail. They invest heavily in training their staff and use top-of-the-line equipment and materials to protect your belongings. While they may be on the higher end of the price spectrum, their service reflects that investment. They offer highly customized moving plans and are a popular choice for both high-end residential moves and large-scale commercial relocations. If your priority is getting the highest level of service and you have a bit more room in your budget, JK Moving Services delivers a truly first-class moving experience.
How Much Should You Expect to Pay for a Long-Distance Move?
Let’s talk about the big question: what’s this actually going to cost? Budgeting for a long-distance move can feel overwhelming because the final price tag depends on so many different factors. There’s no simple, one-size-fits-all answer, but you can definitely get a solid idea of what to expect. The cost of long-distance moving services is typically based on the total weight of your belongings and the distance you’re traveling. This means a move from California to New York will have a different price point than a move from Arizona to Texas, even with the same amount of stuff.
Think of it as an investment in getting your life from point A to point B safely and without the stress of doing it all yourself. The key is to understand what goes into the price so you can plan accordingly and avoid any last-minute surprises. From the size of your home to the specific services you need, every detail plays a role. We’ll break down the average costs, point out some common fees you might not have thought about, and help you understand different pricing models. This will help you feel confident when you start comparing quotes and choosing a mover.
Average Costs by Home Size
To give you a ballpark figure, most long-distance moves (over 100 miles) land somewhere between $4,000 and $15,000. For example, moving the contents of a typical three-bedroom home, which usually weighs around 10,000 pounds, could cost between $4,000 and $7,000. If you have a much larger household with 15,000 pounds of belongings or more and opt for full-service packing, you might see costs in the $10,000 to $15,000 range. These are just estimates, of course. The final price will depend on your specific situation, but these numbers can help you set a realistic budget. The best way to get an accurate number is to request a quote directly from movers.
Watch Out for These Hidden Fees
Sometimes, it’s the little things that add up. Beyond the base price for loading and transport, certain situations and services can increase your total cost. For instance, if movers have to handle tricky access points—like several flights of stairs, a small elevator, or a long walk from the truck to your door—you may see an extra charge. Additional services also factor in. Do you need help with packing and unpacking? Will you require temporary storage? Do you have large, fragile, or unusual items? Our specialty moves for things like pianos, antiques, or artwork require extra care and equipment, which will be reflected in the quote. Always ask your moving company for a detailed breakdown so you know exactly what you’re paying for.
Flat-Rate vs. Hourly: Which Is Better?
You’ll generally encounter two main pricing structures: flat-rate and hourly. For long-distance moves, a flat-rate (or binding) quote is the industry standard. This price is determined by the estimated weight of your shipment and the mileage, giving you a single, guaranteed cost. This is fantastic for budgeting because you know the total upfront. Hourly rates are more common for local moves and can be a good option if you have very few items. However, for a cross-country trip, a flat rate provides peace of mind and protects you from unexpected costs due to traffic or other delays. No matter which option you’re considering, make sure you get the quote in writing.
What to Look for When Choosing a Mover
Picking the right long-distance mover is about more than just finding the lowest price. You’re trusting a company with everything you own, so you want to be sure they’re reliable, professional, and a good fit for your specific needs. Before you sign any contracts, take the time to vet potential movers by looking at a few key areas. This due diligence will give you peace of mind and help ensure your move goes as smoothly as possible from start to finish.
Check for Proper Licensing and Insurance
This is a non-negotiable first step. Any legitimate long-distance moving company must be licensed for interstate moves, which means they should have a U.S. Department of Transportation (USDOT) number. Don’t just take their word for it; you can and should verify this information. The Federal Motor Carrier Safety Administration (FMCSA) has a searchable database where you can look up a company’s credentials. Proper licensing and insurance protect you and your belongings if something goes wrong. A company that isn’t properly registered is a major red flag and not worth the risk.
Look for Services Beyond Just Moving
Your move might involve more than just getting boxes from point A to point B. Do you need help packing? Will you need to store some items before you can move into your new place? Companies that offer a full range of services can make your life much easier. For example, finding a mover that provides integrated moving and storage solutions means you only have to coordinate with one company. Look for movers who also offer professional packing services, which can be a lifesaver when you’re short on time or simply want the job done right.
Gauge Their Customer Service and Communication
Pay close attention to how a moving company communicates with you from the very first call. Are they responsive, clear, and willing to answer all your questions? Good customer service is a strong indicator of a company’s professionalism and reliability. Read through testimonials and online reviews to see what past customers have to say about their experience. Consistent positive feedback about promptness, care, and communication is a great sign that you’re dealing with a reputable company that values its customers and will treat your belongings with respect.
Ask About Timelines and Flexibility
A long-distance move has a lot of moving parts, so understanding the timeline is crucial. Ask potential movers about their estimated delivery windows and how they handle scheduling. A company that offers flexibility can make a huge difference in reducing your stress. Booking your move well in advance often gives you more options and can sometimes even save you money. A well-organized mover will be able to provide a clear plan and work with you to find dates that fit your schedule, which is a key part of a well-executed moving checklist.
What Customer Reviews Reveal About Top Movers
Reading customer reviews is one of the best ways to get a real sense of a moving company. While a company’s website tells you what they promise, reviews show you what they actually deliver. They offer an unfiltered look at how a mover handles everything from communication to the heavy lifting. With nearly fifty years of experience and over a million moves completed, we’ve learned that listening to customer feedback is key. Reviews can help you understand a company’s strengths and weaknesses, giving you the confidence you need to make the right choice for your long-distance move.
Common Complaints to Watch For
When you start digging into reviews, you’ll notice a few common themes pop up for less-reputable movers. Keep an eye out for repeated complaints about late arrivals or missed delivery windows, as this can signal poor logistics and scheduling. Another major issue is unexpected fees. If you see multiple reviews mentioning that the final bill was much higher than the initial quote, proceed with caution. Pay attention to comments about damaged furniture or lost boxes, and note how the company handled the situation. Consistent complaints about poor communication or unresponsive customer service are also a clear sign to look elsewhere.
What Happy Customers Say
On the flip side, glowing reviews can tell you exactly what a company does right. Happy customers often talk about the crew’s professionalism and efficiency. You’ll see words like “friendly,” “respectful,” and “hard-working.” Many positive reviews highlight great communication, mentioning that the company was easy to reach and kept them updated throughout the process. People also appreciate movers who handle their belongings with care, wrapping furniture properly and loading the truck strategically. When you read through our customer testimonials, you’ll find these are the exact qualities people praise—a clear sign of a mover you can trust.
Review Red Flags You Can’t Ignore
Beyond specific complaints, there are a few general red flags to watch for. Be wary of a company with very few reviews, especially if they claim to have been in business for years. An absence of feedback can be as telling as a page full of negative comments. Also, look for patterns. A single bad review could be an isolated incident, but a consistent pattern of the same serious complaint—like holding belongings until a customer pays extra fees—is a major warning. Finally, check to see if the company responds to its reviews. A mover that takes the time to address feedback, both positive and negative, shows they care about their customers and are committed to providing great service.
Unique Services That Make a Difference
When you’re planning a long-distance move, the main goal is to get your belongings from point A to point B safely. But some moving companies go beyond the basics, offering unique services that can make the entire process smoother and less stressful. These features often separate a standard moving experience from an exceptional one. From custom-tailored plans that fit your exact timeline to specialized handling for your most precious items, these services show a company’s commitment to customer care.
Think about the specific challenges of your move. Do you have a gap between your move-out and move-in dates? Are you worried about fragile antiques or a grand piano? The right mover will have a solution. As you compare companies, look past the basic transportation and see what extra support they provide. These thoughtful additions can give you valuable peace of mind, knowing every detail is being managed by professionals. It’s these services that truly make a difference in turning a chaotic relocation into a well-organized transition.
Dedicated Trucks and Custom Plans
A long-distance move isn’t a one-size-fits-all situation, and the best movers understand that. Look for companies that offer custom moving plans tailored to your specific needs, budget, and schedule. This level of personalization ensures you’re only paying for what you need. Another great feature to ask about is a dedicated truck. This means your belongings are the only items on the truck, which can lead to a faster, more direct delivery and reduce the risk of items getting lost or mixed up with another customer’s shipment. It’s a premium service that provides an extra layer of security for your move.
GPS Tracking for Peace of Mind
Handing over all your worldly possessions to a moving crew can be nerve-wracking. Once the truck pulls away, you might wonder where your things are and when they’ll arrive. To ease this anxiety, some companies offer GPS tracking on their trucks. This technology allows you to monitor your shipment’s journey in real-time, giving you a clear idea of its location and estimated arrival. It’s a simple feature that provides incredible peace of mind, letting you focus on settling into your new home instead of worrying about your belongings. This transparency is a hallmark of a modern, customer-focused moving company.
Specialty Moving for Unique Items
Not everything fits neatly into a standard cardboard box. If you own items like a piano, a valuable piece of art, a fragile antique, or a heavy safe, you need a mover with the right expertise and equipment. Standard moving crews may not be trained to handle these delicate or bulky items, which can lead to damage. Before you book, make sure the company offers specialty moves and ask about their process for protecting unique pieces. A professional mover will have the proper tools, packing materials, and experience to transport your most treasured possessions safely.
Flexible Packing and Storage Options
Sometimes, your moving dates don’t line up perfectly. You might need to be out of your old home before your new one is ready. This is where flexible services like moving and storage become incredibly helpful. Companies that offer integrated solutions can pack up your home, transport your belongings to a secure storage facility, and then deliver them to your new address when you’re ready. This saves you the hassle of coordinating with a separate storage company. Whether you need short-term storage for a few weeks or a longer-term solution, having this option provides a seamless transition.
Which Movers Offer the Best Value?
Finding the best value in a long-distance mover isn’t just about grabbing the lowest quote you can find. True value is a mix of fair pricing, reliability, and the specific services you need to make your move go smoothly. For some, the best value is a no-frills service that gets the job done affordably. For others, it’s paying a bit more for premium features like GPS tracking or dedicated move coordinators that provide total peace of mind. The right choice depends entirely on your budget, the complexity of your move, and how much of the process you want to handle yourself.
To help you figure out where your needs fall, we’ve broken down our top picks into three categories: budget-friendly movers that don’t skimp on quality, premium services that are worth the investment, and solid mid-range options that offer a great balance of both. This way, you can find a company that aligns perfectly with what “value” means to you.
Budget-Friendly Movers Who Don’t Cut Corners
Moving on a tight budget doesn’t mean you have to settle for less-than-stellar service. Some companies have built their reputation on providing affordable moves without sacrificing reliability. Starving Students Movers is a prime example, offering dependable local and long-distance moving services that are perfect for budget-conscious movers. With a strong presence across California and beyond, they provide trusted service that won’t break the bank. They also offer affordable moving and storage services, allowing you to find secure solutions while saving money on your move. It’s proof that you can get quality service at a great price.
When It’s Worth Paying for Premium Services
For complex moves or those involving high-value items, investing in a premium moving service can be a smart decision. These companies often provide a higher level of coordination and specialized features that justify the cost. For instance, Bellhop was named a “Best Mover” by U.S. News & World Report, highlighting its premium service quality. Similarly, companies like Safeway Moving are recommended for their flat-rate pricing, GPS tracking, and dedicated move coordinators. These features make them a worthwhile investment for anyone who wants a seamless, stress-free experience and is willing to pay for that assurance.
The Best Mid-Range Options
If you’re looking for a happy medium, plenty of movers offer a fantastic balance of comprehensive services and reasonable pricing. These mid-range options are perfect for those who want more than just the basics without committing to a premium price tag. American Van Lines is a great choice, especially if you’re moving art, antiques, or need to arrange a last-minute move. For smaller moves, MiniMoves stands out by having no minimum move size, while Transit Systems Inc (TSI) is ideal for transporting just a few large items. These companies provide the flexibility and quality you need at a price that feels right.
Key Questions to Ask Before You Hire a Mover
Choosing a moving company is a big decision. Asking the right questions upfront can save you stress and money. Before signing any contracts, do your homework to ensure you’re working with a reputable company. Think of this as an interview—a trustworthy mover will happily answer your questions and provide all the documentation you need. Here are the key areas to cover to find the right partner for your move.
How to Get an Accurate Quote
First, get a clear idea of the cost. Don’t settle for the first quote; get estimates from at least three companies to compare prices and services. This helps you spot any quotes that are unusually high or low. To get an accurate estimate, provide a detailed inventory of your belongings. Reputable movers often suggest a virtual or in-home survey to assess everything. Be wary of any company that gives a vague quote over the phone without specifics. Always ask if the quote is a binding or non-binding estimate, as this affects your final bill.
Understand the Contract and Cancellation Policy
Once you have a quote you’re happy with, review the paperwork. The moving contract, or bill of lading, is a legal document, so read it carefully before signing. It should outline all services, costs, dates, and the company’s liability. Pay close attention to the cancellation policy. Life happens, and you need to know your options if plans change. Ask about deposit refunds. Booking your move well in advance can often secure a better rate and gives you time to create a solid moving checklist and prepare without feeling rushed.
Verify Their Credentials and Insurance
Working with a licensed and insured mover is non-negotiable. For any move crossing state lines, the company must have a U.S. Department of Transportation (USDOT) number. You can and should verify this number through the Federal Motor Carrier Safety Administration (FMCSA) database to check their registration and safety record. Also, ask about their insurance options. Movers must offer two types of liability coverage: Released Value Protection (minimal coverage) and Full Value Protection (more comprehensive). Understand the difference and decide which level of protection is right for your belongings.
Smart Ways to Save on Your Long-Distance Move
Moving across the country doesn’t have to drain your bank account. With a bit of planning and some smart strategies, you can significantly cut down on the cost of your long-distance move. It’s all about knowing where to look for savings and what parts of the process you can handle yourself. From timing your booking just right to getting creative with packing, here are some practical ways to keep your moving budget in check.
Look for Seasonal Discounts and Offers
One of the easiest ways to save is by simply asking what’s available. Many moving companies have special offers that you might not know about unless you inquire. For example, some movers provide discounts for military members, seniors, or students. It’s always worth mentioning if you fall into one of these groups. You might also find deals during the moving industry’s off-season (typically late fall through early spring). A quick conversation about potential discounts could lead to some surprising savings on your final bill, so don’t hesitate to contact us and ask about our current offers.
Book at the Right Time
Procrastination can be expensive when it comes to booking a move. Timing is everything, and planning ahead can lead to substantial savings. Booking your long-distance movers about six to eight weeks in advance can save you as much as 15%. When you book early, you have a better chance of securing your preferred moving date at a lower rate, as moving companies have more flexibility in their schedules. Leaving it to the last minute often means paying a premium for limited availability, especially during peak moving season in the summer. A little foresight goes a long way in making your move more affordable.
Save Money with DIY Packing
If you’re willing to roll up your sleeves, handling the packing yourself is a guaranteed way to cut costs. Full-service packing is a fantastic convenience, but it adds a significant amount to your total. By packing your own boxes, you eliminate those labor costs. You can also save on service fees by doing some simple disassembly of furniture, like taking apart bed frames and tables, before the movers arrive. For more guidance, check out some expert packing tips to make sure your belongings are secure for the long haul. Every box you pack is money you keep in your pocket.
Choose Flexible Services to Lower Costs
You don’t always have to choose between a full-service move and doing everything yourself. Many companies offer flexible options that let you find a happy medium. For instance, you could hire professionals for the heavy lifting—loading and unloading the truck—but handle all the packing and unpacking on your own. This hybrid approach gives you professional muscle where you need it most while saving money on tasks you can manage. You can also look into moving and storage solutions if your move-in and move-out dates don’t align perfectly, which can prevent the cost and stress of a rushed timeline.
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Frequently Asked Questions
How far in advance should I book my long-distance move? For a long-distance move, it’s a good idea to start contacting movers about two months before your target date. If you plan to move during the peak season, which is typically summer, you might even want to start a little earlier. Booking in advance gives you a better chance of securing your preferred dates and can often lead to better pricing, as you’ll avoid the premium rates that come with last-minute requests.
What’s the best way to get an accurate moving quote? The most reliable way to get an accurate quote is to have the moving company conduct a survey of your belongings. This can often be done through a virtual walk-through or an in-person visit. A quote based on a detailed inventory is far more dependable than a quick estimate given over the phone. Always get the quote in writing and make sure it clearly lists all the services included so there are no surprises later on.
Is the liability coverage movers offer the same as moving insurance? This is a great question because the terms can be confusing. The two main options movers must offer—Released Value Protection and Full Value Protection—are not traditional insurance policies. They are valuation options that determine the mover’s financial responsibility if your items are lost or damaged. It’s always a good idea to check with your homeowner’s or renter’s insurance agent to see what your existing policy covers during a move and if you might want to purchase additional coverage.
What happens if some of my belongings are damaged during the move? If you discover that an item has been damaged, document it right away with photos and notify the moving company as soon as possible. A reputable mover will have a clear claims process outlined in your contract, or bill of lading. This is why it’s so important to read your paperwork carefully and choose a mover with a strong track record of customer service and accountability.
Do I really need to be there when the movers load and unload the truck? Yes, it is highly recommended that you or a trusted representative be present for both the loading and unloading. This allows you to answer any questions the crew might have, point out particularly fragile items, and confirm that everything has been loaded. At your destination, you’ll need to direct the movers on where to place furniture and sign off on the inventory sheet to confirm that all your belongings have arrived.
