When you move internationally, you’re not just shipping furniture—you’re handing over your entire life to a team of people you’ve likely never met. That requires a huge amount of trust. The stakes are high, and a poor choice can lead to lost heirlooms, surprise fees that shatter your budget, and months of stressful uncertainty. Finding the best international movers is about mitigating that risk. It’s about finding a company with a proven track record, transparent practices, and a genuine commitment to getting your belongings to your new home safely. In this article, we’ll break down exactly how to vet a moving company, so you can feel secure in your decision.
Key Takeaways
- Look Beyond the Initial Quote: A low price can be a red flag for hidden fees or poor service. A truly great mover demonstrates their value through proper licensing, comprehensive insurance, and a long history of positive, detailed customer reviews.
- Set Clear Expectations from the Start: Prevent the biggest moving headaches by getting an itemized contract in writing. Ask direct questions about their communication plan, realistic delivery timelines, and exactly what is and isn’t included in your final cost.
- Match the Mover to Your Priorities: The right company for you depends on what you value most. Decide if your top priority is sticking to a strict budget, getting a full-service, hands-off experience, or having a highly responsive team to guide you through the process.
What Defines a Great International Mover?
Moving to another country is a massive undertaking, and the company you hire can make or break the experience. A great international mover is more than just a logistics provider; they’re your partner in a major life transition. They bring expertise, reliability, and peace of mind to a process that can often feel overwhelming. But with so many options out there, how do you separate the best from the rest? It comes down to knowing what to look for, what services are non-negotiable, and which red flags to run from.
What to Look For
First things first, do your homework. The best way to find a trustworthy mover is to check what past customers have to say and verify their credentials. Look for a company with a long history of positive testimonials and a solid reputation, even for domestic moves. A company that handles local moves well often has the foundational experience needed for more complex international relocations. Most importantly, confirm that they actually serve the country you’re moving to. It sounds obvious, but you’d be surprised. A great mover will have a clear track record and be transparent about their service areas and capabilities from the very first conversation.
Essential Services for a Smooth Move
A top-tier international mover offers a comprehensive suite of services designed to handle every detail. Think of them as the project manager for your entire move. This includes professional packing, loading, and transport via sea or air freight. They should also offer secure storage options in case your new home isn’t ready right away. The most critical service, however, is customs assistance. Navigating international customs paperwork is complex, and a great mover will guide you through it, ensuring all your documents are in order. Their goal is to manage the logistics so you can focus on starting your new chapter.
Red Flags to Watch Out For
Knowing what to avoid is just as important as knowing what to look for. Be wary of any company that isn’t upfront about costs. Vague estimates can easily lead to hidden fees, especially with customs charges that can sometimes double the original quote. Another major red flag is a lack of transparency. If it feels like your belongings have vanished into a black hole with no updates, that’s a problem. You should receive regular communication about your shipment’s status, including any potential delays or route changes. A reputable international moving company will prioritize clear communication every step of the way.
A Look at the Top International Moving Companies
Choosing the right moving company is one of the biggest decisions you’ll make for your international relocation. With so many options out there, it can feel overwhelming to find a partner you can trust with your life’s belongings. The best mover for you will depend on your specific needs—are you moving priceless antiques, relocating for a new job, or trying to stick to a tight budget? A great international mover combines a wide-reaching global network with transparent pricing and exceptional customer support to handle the complexities of customs, shipping, and logistics.
To help you find the perfect fit, we’ve reviewed some of the top players in the industry. Each company on this list has its own unique strengths, from specialized services for high-value items to a focus on creating a stress-free customer experience. Think of this as your guide to matching your moving priorities with the company that does it best. Whether you need a full-service, hands-off package or just a reliable team to get your things from point A to point B, you’ll find a solid option here. Let’s explore what makes each of these international movers stand out.
Starving Students Movers
With a history stretching back to 1973, Starving Students Movers has spent decades refining the moving process to make it as smooth as possible. They focus on creating an easy and enjoyable experience for every customer, which is a huge relief when you’re dealing with the complexities of an international move. Their approach is all about providing reliable service and real value, ensuring your belongings get to your new home safely without breaking the bank. If you’re looking for a company with a long track record of customer satisfaction and a commitment to a stress-free process, their international moving services are a fantastic place to start.
American Van Lines
American Van Lines is a strong contender, especially if you’re moving fragile or high-value items. They are known for offering flat-rate pricing, which can help you budget more accurately and avoid surprise costs down the line. This transparent pricing model is a major plus for a big move. Another key benefit is their 24/7 customer service, which is incredibly helpful when you’re coordinating across different time zones. Their movers are also background-checked and drug-screened, giving you extra peace of mind that your possessions are in good hands from start to finish.
United Van Lines
If your international move is for a new job, United Van Lines is definitely one to consider. They specialize in corporate relocations and have a deep understanding of what it takes to manage a move for work. One of their best features is providing a personal moving helper to guide you through the entire process. This dedicated point of contact can be invaluable for answering questions and keeping things on track. They also offer direct assistance with the often-confusing customs paperwork, simplifying one of the most challenging parts of moving abroad.
Allied Van Lines
Allied Van Lines stands out for its impressive global reach, with the ability to ship to almost any country you can think of. This extensive network makes them a reliable choice no matter how far-flung your destination is. They make getting a quote simple with their virtual survey tool, allowing you to get a quick price estimate without an in-home visit. Plus, they often don’t require a deposit to book your move, which can be a big help for your cash flow as you manage all the other expenses that come with relocating.
North American Van Lines
With a massive global network that ships to nearly 180 countries, North American Van Lines is another company with incredible reach. They are well-regarded for their customer service, which is available seven days a week to handle any questions or concerns that pop up. Consistently receiving above-average customer reviews, they have built a reputation for reliability and support. If having accessible and responsive customer service is high on your priority list, North American Van Lines is a solid option to explore for your international move.
Mayflower Transit
With over 95 years of experience in the moving industry, Mayflower Transit brings a wealth of knowledge to every relocation. They are an excellent choice if you’re looking for a full-service, hands-off experience. Mayflower offers complete moving packages that can cover everything from packing your dishes to setting up your electronics in your new home. This all-in-one approach lets you focus on settling in rather than sweating the small stuff. They also provide shipment tracking, so you can always know where your belongings are on their journey.
Breaking Down the Cost of an International Move
Moving to a new country is exciting, but the cost can feel like a huge question mark. The final price tag on an international move isn’t one-size-fits-all. It depends on your specific situation—where you’re going, what you’re taking, and how much help you need. Let’s break down the main factors that shape your quote so you can budget with confidence and understand what you’re paying for.
What Determines Your Final Price?
Several key elements determine the cost of your international move. The biggest factors are the volume and weight of your belongings—the more stuff you have, the more it will cost to ship. The distance between your old home and your new one also plays a major role.
Beyond that, consider the services you’ll need. Will you require professional packing services or handle that yourself? Do you need storage at your destination? The mode of transport (sea vs. air freight), your insurance coverage, and any applicable customs duties or taxes will also be factored into your final bill. Understanding these components is the first step to getting an accurate estimate.
A Look at Average Moving Costs
While your final cost will be unique, it helps to have a general idea of what to expect. Moving overseas can range from a few thousand dollars to well over $15,000. For a smaller move where you do much of the packing, you might see costs on the lower end. For a larger family home requiring full-service packing and shipping, the price will naturally be higher.
Think of these figures as a starting point. The best way to understand your specific costs is to get a personalized quote from a moving company. An expert can assess your inventory, discuss your needs, and provide a detailed estimate that reflects your unique move, taking the guesswork out of your budget.
How to Avoid Hidden Fees
No one likes financial surprises during a move. The key to avoiding hidden fees is clear communication and thorough planning. Always get a binding quote directly from the moving company rather than relying on a generic online calculator. During the in-home or virtual estimate, be sure to show the estimator everything you plan to move. Items added later can result in extra charges.
Ask your moving coordinator what is and isn’t included. Are customs fees and taxes covered? What about insurance? Keeping a detailed inventory with a moving checklist helps you account for every item and ensures your quote is as accurate as possible. A transparent mover will happily walk you through every line item.
What Services Can You Expect from International Movers?
International movers do much more than just get your belongings from point A to point B. They are logistics experts who manage the complex details of a global relocation. From packing your first box to clearing customs, a full-service international mover offers a suite of services designed to make your transition as smooth as possible. Understanding these services helps you know what to ask for and what to expect.
Packing and Unpacking
Moving across the world means your belongings are in for a long journey. Professional movers offer expert packing services to ensure everything arrives in one piece. They use high-quality materials and techniques specifically for international shipping, protecting fragile items from the rigors of transit. You can choose how much help you need, whether it’s a full pack of your entire home or just assistance with delicate items like artwork and antiques. A great moving team can handle every step of the process, from packing up your old home to unpacking and setting up your new one, letting you focus on settling in.
Shipping and Transportation
This is the core of any international move. Your moving company will coordinate the entire transportation process, which usually involves a combination of trucks, cargo ships, or airplanes. They’ll help you decide between sea freight, which is more cost-effective for large shipments but takes longer, and air freight, which is faster but more expensive. A reliable mover handles all the logistics, including container loading, port-to-port shipping, and final delivery to your new address. They act as your single point of contact, managing the complex chain of events required for a successful international move.
Storage Options
Sometimes, your moving-out and moving-in dates don’t perfectly align. This is where storage solutions become a lifesaver. Most international movers offer secure moving and storage options at your origin, destination, or even in-transit. Whether you need to store your belongings for a few weeks while you finalize housing or for several months during a temporary assignment, your mover can arrange for a safe, climate-controlled space. This flexibility is essential for a stress-free relocation, giving you peace of mind that your possessions are protected until you’re ready for them.
Help with Customs and Paperwork
Navigating customs is often the most daunting part of an international move. The paperwork can be extensive and confusing, with each country having its own unique set of rules, restricted items, and import taxes. A seasoned international mover is your expert guide through this process. They will help you prepare all the necessary documentation, including detailed inventory lists, customs declarations, and visa information. Their experience helps prevent costly delays or fines at the border. This personalized guidance ensures you meet all legal requirements, making the entry of your goods into a new country a much smoother experience.
What Are Real Customers Saying?
Reading customer reviews is one of the best ways to get a real feel for a moving company. But scrolling through pages of comments can be overwhelming. The key is knowing what to look for—both the good and the bad. Genuine feedback can tell you a lot about a company’s reliability, professionalism, and how they handle things when the unexpected happens. It’s about more than just star ratings; it’s about understanding the story behind the experience.
By learning to spot the details in glowing reviews and identify the red flags in complaints, you can get a much clearer picture of what to expect. This helps you move past the marketing promises and see how a company truly operates. Let’s break down what makes a helpful review, what common issues to watch for, and how to read between the lines to find the perfect mover for your international journey.
The Makings of a 5-Star Review
Happy customers often highlight the same key things. Look for reviews that mention specific, positive details, not just generic praise. When someone says, “nothing broken and in fact they wrapped the furniture extremely well,” it speaks volumes about the crew’s care and professionalism. These are the details that signal a company trains its team well. Another major green flag is when reviewers mention the company is fully licensed and insured. This isn’t just jargon; it means the company is legitimate and you have protection, which provides essential peace of mind during a stressful time. The best customer testimonials often tell a story of a smooth, professional process from start to finish.
Common Complaints and How to Avoid Them
On the flip side, negative reviews also have common themes. One of the biggest complaints is a lack of communication. Customers get frustrated when they don’t know the status of their shipment or can’t get a straight answer from the company. Another major issue is hidden fees, especially with customs charges on international moves. A quote can double if a company isn’t upfront about all potential costs. To avoid these problems, ask movers directly about their communication process and how they’ll keep you updated. Before signing anything, get a detailed, itemized quote in writing and ask specifically what is not included. A trustworthy international moving service will be transparent about all potential charges.
Reading Between the Lines of Reviews
Sometimes, what’s not said is just as important as what is. Look for patterns across multiple reviews. Are customers consistently praising the same crew or customer service agent? That’s a great sign of a strong team. Pay attention to how the company responds to negative reviews, too. A defensive or generic reply is a red flag, while a thoughtful, solution-oriented response shows they care about customer satisfaction. Ultimately, you’re looking for a company whose values align with your needs. When a company’s mission statement talks about providing an “easy, enjoyable experience,” check if the reviews back that up. Comments like, “I will use them again,” are a powerful indicator of a company that delivers on its promises.
Common Mistakes to Avoid When Choosing a Mover
Choosing an international mover is a huge decision, and unfortunately, there are a few common pitfalls that can turn an exciting new chapter into a stressful ordeal. Knowing what to watch out for can save you a lot of headaches, time, and money down the road. It’s not just about finding the cheapest option; it’s about finding a partner you can trust with everything you own as it crosses the globe.
From movers who go silent the second your container is loaded to quotes that mysteriously double by the time your shipment arrives, these issues are more common than you’d think. The key is to do your homework and ask the right questions upfront. A reputable company will be transparent about their process, realistic with their timelines, and clear about their costs. Let’s walk through some of the biggest red flags so you can confidently pick a mover who will get your belongings to your new home safely and without any unwelcome surprises.
Poor Communication and Transparency
There’s nothing more stressful than not knowing where your belongings are. A major red flag is a company that’s hard to get in touch with or vague with its updates. Imagine finding out your container is headed to the wrong country simply because your mover failed to keep you in the loop. You should expect and demand proactive communication. Before you sign anything, ask how they’ll keep you updated, who your point of contact will be, and how often you can expect to hear from them. A great mover will make you feel informed, not like you have to chase them for answers.
Unrealistic Timelines
If a delivery timeline sounds too good to be true, it probably is. International shipping is complex, with potential for customs delays and other logistical hurdles. Some companies will offer an optimistic 2-month timeline to win your business, only for it to stretch into six months or more with little explanation. Ask for a realistic delivery window, including potential delays. A trustworthy company will be honest about the timeline and manage your expectations from the start. Having a clear moving checklist can also help you plan for a realistic timeframe and stay organized throughout the process.
Surprise Fees and Route Changes
Your final bill should never be a surprise. A common complaint in the moving industry is the sudden appearance of hidden fees. Things like customs duties doubling or unexpected storage charges can completely derail your budget. Before you commit, get a detailed, itemized quote in writing and ask specifically what is not included. You should also clarify the planned shipping route and the company’s policy on rerouting. A transparent mover will walk you through all potential costs associated with an international move so you know exactly what you’re paying for.
Missing Licenses or Insurance
This one is non-negotiable: your mover must be fully licensed and insured. Working with an unlicensed company puts you and your belongings at serious risk. If something goes wrong, you’ll have little to no recourse. Reputable companies are properly credentialed and offer various insurance options to protect your items during transit. You can verify a U.S.-based mover’s license through the Federal Motor Carrier Safety Administration (FMCSA). Taking a few minutes to check a company’s credentials provides essential peace of mind and ensures you’re working with a legitimate, professional moving service.
What to Expect During Your International Move
Moving to a new country is a huge adventure, but it also comes with a unique set of challenges. Unlike a local move, you can’t just pack up a truck and drive to your new home. An international move involves customs, shipping logistics, and a whole lot of paperwork. Knowing what’s coming can make the entire process feel much more manageable. Here’s a breakdown of what you can expect as you prepare for your big move.
Planning Your Moving Timeline
When it comes to moving abroad, procrastination is not your friend. We recommend starting the planning process at least 10 weeks before your move date. This gives you enough time to sort through your belongings, decide what to take, and get quotes from moving companies without feeling rushed. Use this time to declutter your home and research the customs regulations of your new country. A detailed moving checklist can be a lifesaver here, helping you track every task from booking your move to forwarding your mail. The more you plan upfront, the smoother things will go when moving day arrives.
Getting Your Paperwork in Order
An international move is as much about moving documents as it is about moving boxes. Before you do anything else, gather all your essential personal papers. This includes passports, birth certificates, marriage licenses, and medical records for everyone in your family. Check that no passports are close to expiring and find out the visa requirements for your destination country well in advance. It’s a good idea to keep physical and digital copies of all your important documents organized and accessible. Having everything in order will save you from a major headache down the line.
How Your Mover Should Keep You Updated
Nothing adds stress to a move like radio silence from your moving company. Clear and consistent communication is non-negotiable. You should expect your mover to provide a single point of contact who can answer your questions and give you regular updates. Many companies also offer online shipment tracking, which lets you see where your belongings are in real-time. Don’t be afraid to ask a potential mover about their communication process. A company that prioritizes keeping you in the loop is a company that values your peace of mind and is committed to providing excellent moving services.
How to Choose the Right Mover for You
Picking the right international mover is a big decision. The “best” company really depends on what you value most. Are you focused on keeping costs down, or do you want a team to handle every single detail? Is having a responsive contact person your number one priority? Let’s break down what to look for based on your specific needs, so you can find the perfect match for your move.
Best for Sticking to a Budget
If your main goal is to manage costs, look for movers with transparent and flexible pricing. Some companies, like American Van Lines, are known for flat-rate pricing, which can be great for budgeting, especially if you have specialty items. Another approach is to find a mover that tailors the price to your specific move. At Starving Students, we calculate your costs based on factors like the distance of your move, the total volume of your belongings, and any additional services you might need, like packing or storage. This flexibility helps you build a plan that fits your budget without paying for things you don’t need, ensuring you get the best value.
Best for a Full-Service, Hands-Off Move
Prefer to hand over the keys and have everything taken care of for you? A full-service move is what you’re looking for. Industry veterans like Mayflower offer comprehensive packages that cover everything from packing your dishes to shipping your car. This hands-off approach lets you focus on settling into your new life instead of getting tangled up in logistics. We offer that same peace of mind with our international moving services, designed to create a smooth and secure relocation. Whether you’re moving across the state or the globe, our goal is to manage the details so you can have a truly stress-free experience from start to finish.
Best for Clear and Constant Communication
Nothing is more stressful than not knowing what’s going on with your move. If open and frequent communication is important to you, prioritize companies known for their customer service. For example, North American Van Lines is often praised for its accessible support team. A great mover will make you feel heard and keep you updated every step of the way. We pride ourselves on making the entire process easy and enjoyable, and that starts with clear, consistent communication. From your first quote to the final box being unloaded, we’re here to answer your questions and make sure you feel confident and informed. Our customer testimonials often highlight how much they appreciate our friendly and responsive team.
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Frequently Asked Questions
How far in advance should I book an international mover? For an international move, it’s best to start contacting movers at least three to four months before your planned departure. This gives you plenty of time to research companies, get detailed quotes, and make an informed decision without feeling rushed. Booking early also secures your spot on their schedule, especially during peak moving seasons, and gives you a head start on the extensive paperwork required for customs.
What’s the real difference between shipping by sea versus air? The main difference comes down to cost and speed. Shipping by sea is significantly more affordable, especially for larger shipments, but it takes much longer—often several weeks or even a couple of months. Air freight is much faster, getting your items to you in a matter of days or weeks, but it comes at a much higher price. Most people use sea freight for the bulk of their belongings and may choose to air-ship a smaller, essential set of items they’ll need right away.
Do I really need to pay for professional packing services? While you can pack yourself, professional packing is highly recommended for an international move. Your belongings will be handled multiple times and travel a long way, so they need to be properly secured for the journey. Professional packers use industry-grade materials and techniques to protect your items, which can prevent costly damage. It also ensures your inventory list is accurate for customs, which can help avoid delays at the border.
What’s the best way to get an accurate quote and avoid surprise fees? The key is to get a detailed, in-writing quote based on a virtual or in-home survey. Make sure the estimator sees everything you intend to move. Before you agree to anything, ask your moving coordinator to walk you through the quote and clarify what is and isn’t included. Specifically ask about potential costs like customs duties, port fees, and taxes to ensure there are no financial surprises later on.
What happens if my belongings are delayed at customs? Customs delays can happen, but working with an experienced international mover minimizes the risk. A good mover will help you prepare all the necessary paperwork correctly to ensure a smooth process. If a delay does occur, they will act as your advocate, communicating with customs officials on your behalf to resolve the issue as quickly as possible. They will also keep you informed every step of the way so you’re never left wondering what’s going on.
